At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together.
Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.
Summer 2026 Intern - Analyst, Endpoint Management
How does the role impact the organization?
Reporting to the Senior Manager, Technology Services, this intern role supports Financial Advisor (FA) onboarding. We are seeking a motivated and detail-oriented Technical Writing Intern to support our technology team in creating, updating, and maintaining clear, accurate, and user-friendly documentation.
What will your role be responsible for?
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Coordinate onboarding activities across Digital Workplace, IAM, Telecom, Service Desk, and Security teams
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Tracking onboarding dependencies and readiness blockers
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Create and maintain technical documentation including SOPs, system documentation, user guides, and knowledge base articles
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Collaborate with IT teams to gather requirements and translate technical concepts into clear written content
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Review and improve existing documentation for clarity and consistency
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Support documentation for projects such as system implementations and disaster recovery playbooks
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Organize and maintain documentation repositories (SharePoint or similar tools)
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Develop diagrams and visual aids where applicable
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Contribute to documentation standards and best practices
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Perform other duties as assigned.
What We Offer:
Immerse yourself in a hands-on experience within our dynamic and collaborative work environment, where seasoned professionals offer mentorship and guidance. This unique opportunity providing you with unparalleled exposure to diverse facets of finance and operations within the industry. Furthermore, you'll have the chance to actively engage and network with seasoned professionals, fostering connections that will undoubtedly contribute to your professional growth and development. Mentorship and guidance from experienced professionals.
What do we expect from you?
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Strong written and verbal communication skills
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Ability to simplify complex technical concepts
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Strong attention to detail and organization
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Proficiency in Microsoft Office
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Experience with SharePoint or similar tools
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Basic understanding of IT systems and concepts
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Familiarity with Visio or diagramming tools
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Capability to present ideas and solutions in user-friendly language
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Highly self-motivated and directed with keen attention to detail
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Skilled at working within a team-oriented, collaborative environment
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Experience documenting and maintaining configuration and process information
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This role might require flexible hours to accommodate timelines and deliverables
Salary Range: $20.00 - $23.00 per hour, in addition to competitive performance bonuses/incentives.
Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.
This posting is for an existing vacancy.
At Raymond James – we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [email protected]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.
We may use automated or AI-enabled tools to support parts of our recruitment and screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently, but they do not replace human decision-making.
Job Technology
Primary Location CA-BC-Vancouver-Vancouver
Organization IT
Schedule Full-time
Status Temporary Full-Time
