Job Overview
We are seeking a professional and organized Administrative Assistant/Receptionist to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will have strong clerical skills, proficiency with office software, and excellent communication abilities. Experience in medical or dental offices is a plus, but not required. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.
Duties
- Greet visitors and clients at the front desk with professionalism and courtesy
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Perform data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks
- Maintain organized filing systems both electronically and physically
- Assist with appointment scheduling, calendar management, and appointment confirmations
- Handle incoming and outgoing correspondence, including emails and mail processing
- Support bookkeeping activities such as invoicing and record keeping
- Provide customer support by addressing inquiries and resolving issues efficiently
- Proofread documents for accuracy and clarity before distribution
- Support other administrative tasks as needed to ensure office efficiency
Requirements
- Proven clerical or administrative experience, preferably in a medical or dental office setting
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and QuickBooks
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional phone etiquette with experience managing multi-line phone systems
- Accurate data entry skills with attention to detail and proofreading ability
- Strong customer service orientation with professional communication skills
- Ability to handle filing systems efficiently and maintain confidentiality of sensitive information
- Experience with medical or dental office procedures is a plus but not mandatory
- High school diploma or equivalent required; additional administrative training or certification is advantageous
Pay: $20.00-$21.00 per hour
Work Location: In person
