PayMyTuition, part of the MTFX Group, is one of North America's leading payment technology companies focused exclusively on higher education.
Today, more than 700 universities and colleges across Canada and the United States rely on PayMyTuition to simplify payments, refunds, payment plans, and campus commerce solutions for students around the world.
As we continue to grow, we are looking for a Senior Account Manager to become the primary point of contact for our institutional partners and help drive growth across our existing client base.
This is not a cold-calling role.
You will inherit an established portfolio of colleges and universities and focus on building relationships, delivering exceptional service, and identifying opportunities to expand partnerships through additional solutions.
What You'll Do
- Serve as the primary relationship manager for an established portfolio of higher education clients
- Build long-term partnerships with universities and colleges across North America
- Conduct regular account reviews and strategic planning sessions
- Drive client retention and customer satisfaction
- Identify cross-sell and upsell opportunities across our growing suite of products
- Collaborate with Sales, Product, Operations, and Technical teams to ensure client success
- Represent PayMyTuition at industry conferences and events
- Act as the voice of the customer and provide feedback to internal teams
- Develop trusted relationships with senior leaders, finance teams, student accounts offices, and IT departments
What We're Looking For
- 3+ years of experience in Account Management, Customer Success, Relationship Management, or Sales
- Strong communication and relationship-building skills
- Ability to manage multiple stakeholders and priorities
- Experience working in SaaS, fintech, payments, or technology is an asset
- Higher education experience is considered a strong asset
- Self-motivated, organized, and customer-focused
- Someone who enjoys working with clients and helping them succeed
Why Join PayMyTuition?
- Join one of the fastest-growing fintech companies serving higher education
- Work with an established client base of more than 700 institutions
- Manage relationships with many of North America's largest universities and colleges
- Opportunity to generate additional income through cross-selling and upselling solutions
- Competitive base salary starting at $70,000
- Commission and bonus opportunities
- Comprehensive health benefits
- Collaborative and supportive team environment
- Flat organization with room for growth
- Exposure to leading technology and enterprise clients
- Attend industry conferences and events throughout North America
Compensation
- Base salary starting at $70,000 per year
- Additional commission and bonus opportunities
- Comprehensive benefits package
About PayMyTuition
PayMyTuition helps students from more than 180 countries make payments in over 130 currencies while providing universities and colleges with modern payment technology and automation solutions.
Today, PayMyTuition partners with over 700 institutions across North America and continues to expand its suite of payment, refund, payment plan, and campus commerce solutions.
Job Type: Full-time
Schedule:
Work Location:
Toronto, ON (In Person)
Pay: From $70,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Paid time off
Work Location: In person
