The Client Service Representative is Regina Housing's front-line office position. You'll provide direct service to current clients and administrative support to the Client Support department.
What you'll do:
- Answer both in person and telephone queries and provide information or direct to others for assistance as required
- Process rent and other payments
- Generate keys and building access cards for tenants as required
- Provides administration support to multiple departments by filing, creating packages, mailing letters, and opening/closing procedures.
What you'll need:
- 1-3 years customer service, administration, or clerical experience preferred
- Excellent customer service skills! You have the patience to deal with a wide variety of people with unique needs and challenges while working with them to get them the assistance they need.
- Communication Skills: You are professional and friendly and can communicate effectively over the phone and over email
- Computer Skills: you are confident with all Microsoft products including Excel and you pick up new computer applications easily. Experience with JDEdwards is considered an asset.
- Ability to think critically, solve problems, make decisions individually and as a team, and a high level of detail is necessary.
Job Types: Full-time, Permanent
Pay: $18.75-$20.48 per hour
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person
