About Pink Door
Pink Door is more than a pizza brand — we create engaging, community-driven food experiences. Known for being approachable yet addictive, we show up at events, festivals, and neighbourhood activations with one goal: go over and above for every guest.
Role Summary
The Food Truck Window Service Member is the face of Pink Door — responsible for delivering high-energy, memorable guest experiences while keeping service smooth, efficient, and organized.
This role is all about connection, pace, and precision. You’ll work the service window, interact with guests, manage orders, and support the team inside the truck to ensure every event runs seamlessly.
In a tight, fast-paced food truck environment, every role matters — and this one sets the tone for the entire guest experience.
Key Responsibilities
Guest Experience & Service
- Welcome and engage guests with energy and personality
- Take orders accurately and efficiently
- Create a fun, approachable, and memorable experience at the window
- Handle guest questions, feedback, and problem-solving in real time
POS & Order Management
- Operate POS system for order entry and payment processing
- Maintain accuracy during high-volume service
- Communicate clearly with the kitchen to ensure smooth order flow
Event Setup & Support
- Assist with front-of-house setup and teardown at events
- Maintain a clean, organized, and stocked service area
- Support overall event flow and team coordination
Team Support
- Work closely with the chef/manager to support service execution
- Jump in where needed — food running, prep support, organization
- Contribute to a positive, high-energy team environment
Brand & Customer Experience
- Represent Pink Door with energy, personality, and professionalism
- Help create engaging, community-driven experiences
- Bring a “people-first” mindset to every interaction
Core Values (How We Work)
Integrity – Do the right thing, always
Consistency – Deliver the same great experience every time
Figure It Out – Be resourceful and solutions-driven
Over and Above – Exceed expectations for guests and team
What Sets This Role Apart
- You are the first and last impression of the brand
- You thrive in fast-paced, high-energy environments
- You work in a tight, collaborative team where every role matters
- No two events are the same — always dynamic, always engaging
Requirements
- Strong customer service experience
- Comfortable working in fast-paced, high-volume environments
- Positive attitude with strong communication skills
- Ability to work flexible hours (evenings, weekends, events)
- Physically able to work in a small, mobile environment
Preferred Experience
- Food service or hospitality experience
- Experience using POS systems
- Event or festival experience is a bonus
Success in This Role Looks Like
- Fast, friendly, and accurate service
- High-energy guest interactions and positive feedback
- Strong team communication and flow during service
- A clean, organized, and efficient front-of-house
Pay: $15.00-$17.00 per hour
Benefits:
- Casual dress
- Discounted or free food
- Store discount
Work Location: In person
