About the Role
We’re looking for an organized, detail-oriented Dispatcher to coordinate our HVAC team and keep jobs — and inventory — running smoothly. You’ll work closely with our admin team, technicians, and customers to make sure every appointment has what it needs, every tech knows where to be, and every customer stays in the loop.
Responsibilities
Schedule and dispatch technicians for installs, and emergency requests
Order parts and materials needed for upcoming and same-day jobs
Monitor and maintain accurate inventory/stock levels; flag reorder needs before they become a problem
Confirm each technician has the parts and equipment needed for their appointments
Monitor technician locations and job progress throughout the day
Reschedule appointments as needed and keep customers updated on tech ETAs/whereabouts
Prioritize and reroute jobs based on urgency, location, and technician availability
Maintain accurate records in dispatch/scheduling software
Coordinate with the front-desk admin team on scheduling changes and customer needs
Requirements
1+ years of dispatch, scheduling, or inventory/logistics experience (field service industry a plus)
Strong multitasking and organizational skills
Comfortable managing vendor orders and tracking stock
Clear, professional communication with customers and techs
Comfortable with dispatch software, GPS tracking tools, and basic computer systems
Calm under pressure, especially when plans change last-minute
Ability to work 40 hours per week
What We Offer
Competitive pay
Health Benefits
Growth opportunities within the company
Supportive, fast-paced team environment
To Apply: Indeed or [email protected]
Pay: $20.00-$30.00 per hour
Work Location: In person
