Back Works in Waterloo, Ontario is seeking an Administrative Assistant to join us in an evening, reception position. We are a professional and caring physiotherapy clinic searching for a candidate able to contribute to our dedicated team. We currently have a part time position available with potential for future career growth into more administrative roles and responsibilities. To start, we are offering evening shifts, Monday to Thursday, 2pm-9pm.
We are looking for someone who is self-motivated, responsible, punctual, reliable and professional. This position requires team work and individual tasks to be completed in a fast paced and busy environment. The successful candidate will be friendly, willing to learn and grow, and have excellent customer service and communication skills.
Requirements:
- English speaking and written fluency
- Computer experience and proficiency
Responsibilities:
- Greet and welcome guests as soon as they arrive in a friendly manor
- Direct visitors appropriately
- Book patient appointments in the clinic EMR software
- Process billing and payments for services rendered
- Answer, screen and forward incoming phone calls
- Respond to calls and emails
- Perform clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, process and distribute daily mail/deliveries
- Update calendars and schedule meetings
- Arrange travel and accommodations
- Monitor, record and balance petty cash payments
- Complete basic cashiering duties and daily balances
- Ensure reception area is tidy and presentable, with all necessary stationary and material
- Support the clinical staff with laundry, cleaning, and tidying when needed
- Support the administrative needs for the clinical staff and Leadership team
- Participate in Administrative/Clerical projects as the needs arise (i.e. Organizing events)
- Provide excellent customer service.
- Support coverage for the administrative team’s holidays
Starting at $19.00 per hour (negotiable with experience and qualifications)
Job Type: Part-time
Pay: From $19.00 per hour
Benefits:
Flexible language requirement:
Licence/Certification:
- Are you a Canadian citizen, PR or valid work permit holder (required)
Work Location: In person
