A Faculty Assistant (FA) partners with a complement of 10-12 faculty members to support Ivey’s mission to develop leaders who think globally, act strategically, and address critical issues facing organizations and society, through impactful research and transformative learning experiences. Faculty Assistants work in collaboration with faculty to support their work in delivering high-quality educational experiences across all of our programs, with a particular focus on providing robust, wide-ranging and expert-level support for online course material. The incumbent: sets up and manages online course content, including session content, assignments, quizzes, discussion forums, etc.; records and distributes grades and feedback to students and submits final grades to the program offices; orders course material and supplies; prepares,
reviews and edits teaching, case, and research materials; coordinates guest visitors and faculty travel; and completes complex expense reimbursements.
Qualifications
Education:
- Community College Diploma in an administrative field
Experience:
- 4 years' experience providing professional management personnel, senior administrators or faculty members.
- Experience working with computer software and platforms preferred.
Skills, Abilities & Expertise:
- Proven ability to establish rapport and build strong relationships with management, colleagues
- and clients
- Positive attitude with genuine customer service orientation
- Strong ability to adapt to various personalities and work styles
- Ability to work well under pressure and handle multiple competing priorities in a fast-paced environment with frequent interruptions
- Possesses a reputation for resourcefulness with a strong sense of accountability and initiative
- Self-motivated multi-tasker with strong organizational skills
- A strong record of teamwork with the motivation and ability to work independently with little supervision
- Creative problem-solving skills and sound professional judgment
- Strong attention to detail and ability to process information with high levels of accuracy
- Assertive and professional communicator with excellent verbal and written communication skills
- Professional manner and poise, and sensitivity in dealing with confidential issues and materials
- Intermediate to high-level computer skills and demonstrated ability to quickly learn and adapt to new technologies
- Knowledge of the administrative policies and procedures of the University and Ivey Business School is preferred.
- Experience with online learning management systems (LMS) such as Canvas or OWL and Microsoft Office Suite is preferred.
