Office Administrator – Service & Rentals
Raytech Forklift Service Ltd. – Milton, Ontario
$24.00-$30.00 per hour | Full-Time | Company Benefits
Raytech Forklift Service Ltd. is a growing forklift sales, service, and rental company based in Milton, Ontario. We are committed to providing exceptional customer service and building long-term relationships with our customers.
We are looking for an organized, dependable, and detail-oriented Office Administrator to become an important part of our team. This role supports the day-to-day operation of our service department by coordinating customer requests, scheduling service work, processing invoices, assisting with bookkeeping, and helping keep our office running efficiently.
This is an excellent opportunity for someone who enjoys variety, takes pride in staying organized, and wants to grow with a locally owned company. As Raytech continues to grow, there will be opportunities for increased responsibility and professional development.
Responsibilities
- Answer incoming customer calls and emails professionally
- Schedule service calls and preventative maintenance
- Coordinate technician schedules and customer requests
- Process service invoices using service management software and QuickBooks
- Apply customer payments and assist with accounts receivable follow-up
- Track rental equipment billing and renewals
- Follow up on service quotations and customer approvals
- Assist with parts ordering and supplier communication
- Maintain accurate customer and service records
- Provide general office administration and day-to-day support
Qualifications
Required
- Minimum 2 years of office administration experience
- Experience using QuickBooks
- Strong Microsoft Outlook, Excel, and general computer skills
- Excellent communication and customer service skills
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
Preferred
- Experience in a service, equipment, construction, transportation, automotive, HVAC, industrial, or trades-related business
- Experience scheduling or dispatching field technicians
- Bookkeeping or accounts receivable experience
- Experience using service management or job management software
Compensation & Benefits
- $25.00-$30.00 per hour based on experience
- Full-time, Monday to Friday
- Company benefits
- Paid vacation
- Performance and wage review after 90 days
If you’re looking for a long-term opportunity where your work makes a real impact and you want to grow with a company that values initiative, we’d love to hear from you.
Please include a brief summary of your QuickBooks experience and tell us why you feel you’d be a great fit for this role.
Raytech Forklift Service Ltd. is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process.
Pay: $24.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Application question(s):
- How many years of quickbooks experience do you have?
- Have you scheduled field technicians?
Experience:
- Administrative: 2 years (preferred)
Language:
Work Location: In person
