Bilingual Asset Performance Representative

Yamaha Motor -
À domicile

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Détails du poste

Contrat à durée déterminée
De 50 000 $ à 60 000 $ par an

Profil recherché

Bilingue
Français
Anglais
Japonais
Esprit d'analyse
Sens de l'organisation
Compétences en communication
Négociation

Description complète du poste

Yamaha Motor Finance Canada (“YMFCA”) is the established captive finance division of Yamaha Motor Canada (“YMCA”), and a subsidiary of Yamaha Motor Finance Corporation (“YMFC”), which is focused on providing financial solutions to Yamaha dealers and customers through its Retail and Wholesale finance programs."

Yamaha Motor Canada Ltd (“YMCA”) is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA’s Vision is to “Create Lifelong Memories by “Connecting People through Unique Canadian Outdoor Experiences”. YMCA executes its day-to-day activities in reference to its defined values, “Be Inclusive”, “Think Customer”, “Own it!”, “Innovate Now!”, “Trust & Integrity”, “Be Agile”, and “Drive results”.

Yamaha Motor Corporation (“YMC”) is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; “offering more excitement and a more fulfilling life for people”.

Position Information

Department: YMFCA
Location: Remote
Status: 1 Year Contract
Reports to: Manager, Asset Performance

Summary of Responsibilities

Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.

Key Duties & Responsibilities

Complete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.
Complete skip tracing to locate customers who are avoiding contact.
Identify and escalate potential loss scenarios at an early stage to mitigate loss exposure

Experience Requirements

Degree/Diploma: Minimum – 3 Year Diploma
Program of Study: General
Years of Experience: 3 to 5 years
Type of Experience: Collection role for asset-backed loans

Skills and Abilities

Bilingual (English and French)
Superior organizational skills
Strong negotiation skills
High emotional IQ
Team player
Effective written and verbal communication skills

Expected salary range: $50,000 - $60,000/per annum

Although base salary for this position falls within the above posted range, final compensation will be determined based on the candidate’s skills, experience, qualifications, and internal equity. Our total rewards approach is designed to provide competitive compensation with a focus on employee experience.

Beyond base salary, our total rewards program includes:

Product experience/engagement events
Employee recognition program (Accelerate Together)
Educational assistance
Employee product purchase and rental program perks

This posting reflects a newly created vacancy within our organization. Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process, including applicant screening, assessment, or selection. All AI‑assisted activities are overseen by our recruitment team to ensure fairness, equity, and transparency.

Yamaha Motor Canada Ltd. welcomes and encourages applications from people with disabilities. Accommodations are available

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