Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will be responsible for providing exceptional front desk support, managing patient interactions, and ensuring the smooth operation of the medical office. This role requires excellent communication skills, familiarity with electronic medical records, and experience in a medical setting. The Medical Office Assistant will play a vital role in maintaining efficient office workflows and delivering outstanding patient care.
Duties
- Greet patients and visitors professionally at the front desk, creating a welcoming environment
- Schedule appointments and manage patient flow using electronic medical records systems (Healthquest preferred)
- Verify patient insurance information and update records accordingly
- Answer multi-line phone systems promptly and assist with patient inquiries
- Prepare and manage patient charts, ensuring accuracy and confidentiality
- Collect payments, process billing, and handle administrative tasks related to patient accounts
- Assist with data entry, filing, and other administrative responsibilities to support office operations
- Coordinate with medical or dental staff to ensure timely delivery of services
- Maintain cleanliness and organization of the front desk area
Experience
- Prior experience working in a Medical Office setting preferred
- Proficiency with Electronic Medical Records (EMR) systems such as Healthquest is highly desirable
- Strong knowledge of medical terminology and office procedures
- Experience managing multi-line phone systems and handling administrative tasks in a fast-paced environment
- Previous office experience in a healthcare setting is advantageous but not mandatory for highly motivated candidates willing to learn
- Excellent communication skills, attention to detail, and ability to multitask effectively are essential for success in this role
Pay: $16.82-$20.50 per hour
Benefits:
Work Location: In person
