Reporting to the OSEG Foundation team, the 50/50 Game Day Supervisor is responsible for overseeing the operations and execution of 50/50 raffle draws during events at TD Place. This role leads and supports a team of 50/50 Sellers, including training, scheduling, and performance management, while ensuring all sales activities meet targets and deliver a strong fan experience. The position manages game day logistics, including setup, reporting, and prize fulfillment, troubleshoots technical issues, and serves as a liaison with Alcohol and Gaming Commission of Ontario (AGCO), ensuring compliance and smooth event execution.
This part-time, contract role has an hourly rate of $20.10/hr. This is a replacement position and works on site.
What you’ll do:
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Oversee all aspects of 50/50 campaign execution on event days.
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Lead, schedule, and support 50/50 Sellers, including training and performance management.
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Drive sales results through team motivation and direct selling.
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Manage game day logistics, including setup/teardown, draws, and reporting.
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Troubleshoot raffle systems and POS issues.
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Complete winner documentation and post-event reporting.
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Enhance fan experience through engaging, customer-focused interactions.
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Act as liaison with Alcohol and Gaming Commission of Ontario (AGCO).
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Exercise sound judgement in resolving customer issues.
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Work independently while contributing to a team-focused environment.
What’s needed:
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Excellent communication and engaging customer service skills.
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Ability to meet the physical requirements of the position including standing/walking/climbing stairs and moving equipment for extended periods of time.
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Experience managing staff.
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Strong leadership qualities and interpersonal skills.
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Background or experience in retail sales.
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Strong ability to problem solve and think on your feet.
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Ability to use technology and adapt to new tech features.
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Excels working in a large crowd with limited supervision.
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Organized and detail-oriented.
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Professional appearance and positive attitude.
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Must be at least 18 years of age.
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Ability to work evenings, weekends and holidays (as required).
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5 to 15 hours per week (depending on the season).
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Bilingualism (English & French) is considered an asset.
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Able to provide a clear Criminal Records Check.
Why OSEG Foundation?
Founded in 2017 as the charitable arm of the Ottawa REDBLACKS and Ottawa 67’s, the OSEG Foundation leverages the power of sport to help children and youth reach their fullest potential. The 50/50 raffle is held at each home-game for the REDBLACKS, 67’s, Atlético, Blackjacks and other special events at TD Place. Revenue raised through charitable gaming is invested in positive youth development programs for children and youth facing barriers.
Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the capital. We are proud owners of the Ottawa REDBLACKS, and Ottawa 67's. We are also home to the Ottawa Charge, Atletico Ottawa, Ottawa Blackjacks and Ottawa Rapid FC, and live events at TD Place. OSEG and its related Foundation were founded on the vision of its partners - to create year-round world-class guest experiences and give back to the Ottawa community.
TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.
Please note this role will require interacting with the public, including in crowded spaces. TD Place, is committed to providing a safe and enjoyable experience for all employees and guests. We encourage you receive a full dose of the COVID-19 vaccination (subject to applicable exceptions).
We appreciate the time and effort it takes to apply and thank all applicants for their interest. Our selection process utilizes AI to complement application screening. We’ll reach out to candidates whose applications best match the role's requirements.
