Company Description
At Techo-Bloc, we are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to create, and we invest in great ideas. We take pride in offering a collaborative, inclusive and positive working environment.
Job Description
The Opportunity
Techo-Bloc is building the future of outdoor living — and our digital platforms are a major part of how customers discover, shop, and engage with us.
We’re looking for a Senior Manager, Digital Experience & Ecommerce Platform to own the full online experience across:
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Techo-Bloc.com
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Our dealer online ordering portal
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The end-to-end shopping + ordering journey for every audience we serve
This is a leadership role for someone who is strategic, independent, and full of ideas — but also knows how to execute, lead a team, and make things happen in the real world.
What You’ll Own
You are accountable for our digital experience performance across both website + ecommerce/ordering.
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Techo-Bloc.com UX + performance + conversion
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Dealer portal ordering experience (flow, usability, functionality, adoption)
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Digital merchandising (how products are organized, discovered, and presented)
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Feature roadmap + launches across platforms
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Vendors + tools that make growth possible
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A team that executes with quality and momentum
What You’ll Do
- Own the roadmap for our website and dealer ordering portal — and continuously improve both
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Lead how customers and dealers browse, select, and take action online (shopping, ordering, tools, self-serve journeys)
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Bring ideas that improve product discovery, simplify decisions, and increase conversion and adoption
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Lead and develop a team of specialists:
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Front-End Developer
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Digital Designer
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eMerchandising Coordinator
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Ecommerce Project Manager (Systems & Integrations)
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Coordinate vendors, platforms, and tools — selecting the right solutions and holding partners accountable
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Work closely with Marketing, Sales, Customer Service, and Operations to ensure platforms support real business needs
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Make decisions, solve problems, and drive progress
Qualifications
This Role Is For You If…
You’re someone who has:
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Owned a digital platform before and knows what it takes to make it perform
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Led web teams and shipped real features
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Strong instincts for experience (you know what “good” feels like)
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Comfort working with technical specialists integrating systems and data
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The ability to prioritize and execute in a fast-moving environment
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Confidence managing vendors, tools, and complexity without overcomplicating it
Qualifications (Must Have)
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7+ years experience in digital experience, ecommerce, web, or related roles with management experience
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Proven experience owning a website and/or ecommerce platform end-to-end
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Proven experience leading a web team (design + development)
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Experience overseeing ecommerce roadmaps and feature launches (planning, execution, release discipline)
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Strong understanding of how systems + tools connect (CMS, ecommerce platform, CRM, analytics, etc.)
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Proven experience managing vendors and external partners
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Highly independent — you can figure things out, make decisions, and drive progress
What Success Looks Like
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Customers find what they want faster and convert more easily
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Dealers can order more confidently and efficiently through the portal
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Digital tools support the journey instead of distracting from it
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Roadmaps are focused, launches are consistent, and work ships
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Your team is aligned, motivated, and producing high-quality output
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The digital ecosystem becomes a growth engine — not a bottleneck
Additional Information
Why Techo-Bloc
This is a leadership role with real ownership. You’ll have the mandate to improve how people experience Techo-Bloc online — and the freedom to build what’s next with a strong team behind you.
If you’re a strategic digital leader who can drive experience, ecommerce, and execution all at once… we want to meet you.
Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions.
Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results.
Financial Stability: We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America.
Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging.
Perks and Benefits:
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Group insurance & RRSP with employer contribution
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24/7 telemedicine & Employee Assistance Program (EAP)
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Inhouse leadership development and coaching
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Training & development programs
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Considerable referral bonuses
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Discounts on Techo-Bloc’s products
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Outdoor terrace perfect for relaxing or enjoying your lunch in the sun
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Healthy snack-filled kitchens
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Techo-Bloc branded swag
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Employee recognition events
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
