Essential Duties and Responsibilities:
- Drive Sales Growth: Achieve and exceed sales goals by building and maintaining trusted relationships with existing physician accounts while supporting the overall growth of each practice.
- Account Development: Identify, qualify, and open new physician-owned accounts across multiple specialties, with a focus on dermatology and plastic surgery.
- Strategic Forecasting: Utilize ZO’s financial planning system to accurately forecast sales, track performance, and ensure consistency in business planning.
- Marketing Support: Plan, coordinate, and execute in-practice marketing programs, events, and training sessions to drive brand awareness and product adoption.
- Merchandising Excellence: Partner with accounts to optimize product placement, displays, and retail space to maximize visibility and sell-through.
- Education & Training: Provide ongoing product education and support to physicians and staff to ensure confidence in product knowledge and effective patient recommendations.
- Territory Management: Maintain a strong presence in the field through consistent visits, follow-up, and exceptional customer service.
- Brand Representation: Uphold ZO Skin Health’s brand standards and deliver a best-in-class experience to all customers and business partners.
- Remain knowledgeable on the most up-to-date protocols through our unparalleled education for self and customer accounts through various blended learning opportunities.
- Partner with clinical skin-health experts in your territory, and various other departments such as customer service, marketing, and business development to ensure the needs of the customer are being met timeline and accurately.
- Coordinate, execute, and attend events for accounts to implement
- Attend trade shows/seminars when applicable
Knowledge, Skills & Abilities:
- 5+ years of outside sales experience in healthcare, aesthetics, skincare, pharmaceutical, or cosmetics, with a consistent track record of meeting or exceeding sales targets.
- Proven experience selling into physician-owned clinics using a consultative, solutions-based selling approach.
- Established and extensive network within the aesthetics/skincare / physician-dispensed channel, with the ability to quickly generate new, qualified accounts in an assigned territory.
- Strong business acumen: able to understand basic financials, read sales reports, and work with clinic owners to build their business
- Highly disciplined territory management skills, including call planning, routing, frequency/coverage expectations, and follow-up.
- Comfortable with CRM platforms (Salesforce or similar)
- Skilled in group education and training – confident leading in-clinic trainings, lunch-and-learns, and small events for physicians and staff.
- Strong organizational skills with the ability to manage a high volume of accounts, competing priorities, and frequent travel while working independently from a home office.
- Excellent communication and presentation skills – written, verbal, and in-person – with the ability to influence at the physician/owner level and motivate clinic staff.
- Collaborative, team player who partners effectively with customer service, marketing, training/education, operations, and other sales team members to resolve issues and support accounts.
- Comfortable in a fast-paced, high-growth environment with evolving processes; brings solutions, not just problems.
Work Environment: This position is primarily remote, with frequent travel required to visit physician offices and accounts within the assigned territory. The role involves regular in-person meetings, product trainings, and in-practice events. The ideal candidate is comfortable working independently, managing their schedule, and maintaining consistent communication with internal teams. A typical week may include a combination of virtual meetings, administrative tasks completed from a home office, and on-site visits to customer locations. Occasional evening or weekend events may be required based on business needs.
