Overview
We are seeking a dedicated Full Time Dental Receptionist to join our busy dental practice. The ideal candidate will be organized, personable, and experienced in managing front desk operations within a dental or medical office setting. This role is essential in providing excellent patient service, managing appointments, and ensuring smooth office operations. Candidates with experience using dental software such as Tracker, along with strong administrative skills, will thrive in this position.
Responsibilities
- Greet patients warmly and efficiently manage check-in and check-out processes
- Schedule, confirm, and reschedule patient appointments using Tracker and other electronic medical records systems
- Answer multi-line phone systems promptly and professionally
- Verify patient insurance information and process billing accordingly
- Collect payments and explain treatment plans to patients
- Maintain accurate patient records and ensure confidentiality of medical information
- Coordinate with dental staff to facilitate smooth daily operations
- Manage correspondence, including emails and appointment reminders
- Assist with administrative tasks such as filing, data entry, and inventory management
Qualifications
- Prior experience as a dental receptionist in a dental office setting preferred
- Proficiency with dental practice management software such as Tracker is highly desirable
- Strong knowledge of medical terminology relevant to dentistry
- Experience handling electronic medical records (EMRs) and office administrative tasks
- Excellent communication skills, both verbal and written
- Ability to operate multi-line phone systems efficiently
- Exceptional organizational skills with attention to detail
- Previous experience working in a fast-paced office environment is a plus
- Professional demeanor with a friendly attitude towards patients and staff
Pay: $20.00-$25.00 per hour
Benefits:
Work Location: In person