Job Title: Concierge Security Officer
Job Description:
We are seeking highly trained and professional Concierge Security Officers to join our elite security team. This role is ideal for individuals who excel in both tactical security response and high-end customer service. As a Concierge Security Officer, you will be the first point of contact for residents, guests, or tenants while also serving as a vigilant protector of the premises.
You will be responsible for maintaining a secure environment, handling incidents with discretion and professionalism, and providing a premium-level experience to everyone you interact with.
Key Responsibilities:
- Monitor and patrol assigned areas to deter unauthorized access and protect people and property.
- Serve as a professional concierge by assisting residents, guests, or clients with inquiries and access.
- Respond quickly and effectively to emergency situations including medical incidents, security breaches, or suspicious behavior.
- Operate surveillance systems, access control panels, and communication equipment proficiently.
- Conduct risk assessments and promptly report security vulnerabilities or unusual activities.
- Enforce building policies and verify identification or access authorization as required.
- Maintain detailed and accurate incident reports and activity logs.
- Coordinate with emergency services when necessary, including police, fire, and EMS.
- Participate in ongoing training, drills, and physical readiness assessments.
Requirements:
- Proven experience in security, military, or law enforcement highly preferred.
- Strong knowledge of condo control, security operations, access control, and emergency response procedures.
- Ability to remain calm, professional, and decisive under pressure.
- Excellent interpersonal and communication skills; customer-service oriented.
- Physically capable of patrolling, standing for long periods, and responding rapidly to incidents.
- Must hold or be eligible for applicable security licenses and certifications (e.g., guard card, CPR/First Aid, etc.).
- Availability to work nights, weekends, holidays, and rotating shifts.
Preferred Qualifications:
- Certification or training in first aid/CPR and defensive tactics.
- Familiarity with residential or commercial concierge security protocols.
- Experience with de-escalation techniques and conflict resolution.
- Working knowledge of surveillance technologies and visitor management systems.
What We Offer:
- Competitive compensation based on experience and qualifications.
- Opportunities for career growth
- A professional and supportive work environment.
- A chance to make a meaningful impact in a high-visibility security role.
Job Types: Full-time, Part-time, Fixed term contract, Casual
Pay: $18.00-$20.00 per hour
Education:
- Secondary School (preferred)
Experience:
- Concierge Security: 1 year (preferred)
Licence/Certification:
- Security Guard Licence (preferred)
Willingness to travel:
Work Location: In person
