Company Overview
Dynamic Hospitality and Entertainment Group has been a leader in the hospitality and event industry since 1986. Renowned for managing top-tier event venues and hosting prestigious social and corporate events, our company prides itself on delivering exceptional experiences that reflect our commitment to excellence, innovation, and customer satisfaction.
Summary
We are seeking a Senior Details & Event Manager to join our dynamic team. Based in Toronto at the Guild Inn Estate, this role is vital in orchestrating seamless events that uphold our reputation for excellence. As a key player, you will contribute to creating memorable occasions that align with our company's mission of delivering top-notch hospitality experiences.
Responsibilities
- Oversee the planning and execution of events at the Guild Inn Estate.
- Lead a team of event details staff to deliver exceptional guest experiences.
- Coordinate with clients to understand their needs and ensure their expectations are met.
- Manage event budgets, timelines, and logistics efficiently.
- Establish and maintain ongoing relationships with community events.
- Finalize menus and floor plans based on client needs following the venue’s guidelines and standards.
- Strong ability to identify customer needs & recommend in-house products in a consultative and effective manner.
- Proven experience in upselling or cross-selling products/services is an asset.
- Detail function requirements accurately on Banquet Event Orders (BEOs) ensuring the client signs off on all function notes.
- Monitor changes to BEOs ensuring that accurate information is communicated to the respective departments on a timely basis.
- Issue Invoices, collect final payments in a timely fashion, based on the companies payment policies. Close files, issue payments to 3rd party vendors.
- Participate in weekly operations meetings with respective departments to discuss all details pertaining to upcoming events.
- Work in tandem with the sales and events details team, along with the operations team.
- Participate and promote venue in annual open houses
- Report directly to the Vice President
Qualifications
- Minimum 2 to 4 years proven experience in event management within the hospitality industry.
- Strong organizational and leadership skills.
- Excellent communication and customer service skills
- Ability to manage multiple projects simultaneously under tight deadlines.
- Experience with budgeting and financial planning for events.
- A passion for delivering outstanding guest experiences.
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Experience:
- Hospitality: 2 years (required)
Work Location: In person
