Sales Consultant
Retirement Living Community
Oakville, Ontario
https://recruiterflow.com/medmatchrecruitment/jobs/66
Build Meaningful Connections. Help Seniors Find Their Next Home.
Our client is a premium retirement living community committed to delivering exceptional hospitality, personalized service, and an outstanding resident experience. We are seeking a dynamic and relationship-driven Sales Consultant to support occupancy growth and guide prospective residents and families through one of life’s most important transitions.
This is an exciting opportunity for a compassionate sales professional who thrives in a people-focused environment and enjoys building lasting relationships within the community.
The Opportunity
As the Sales Consultant, you will play a key role in driving occupancy through lead generation, relationship management, tours, community outreach, and personalized follow-up. You will work closely with prospective residents and families, helping them navigate retirement living options with confidence and care.
You’ll be joining a collaborative team in a warm, upscale environment where service excellence and resident experience are top priorities.
In This Role, You Will:
Drive Occupancy & Sales
Manage and nurture leads through the full sales cycle
Conduct personalized tours showcasing the lifestyle, amenities, and services offered within the residence
Follow up consistently with prospects and referral sources to support move-ins and occupancy goals
Maintain accurate records within the CRM system
Build Relationships
Develop strong relationships with prospective residents, families, and community partners
Serve as a trusted advisor throughout the decision-making process
Deliver a compassionate and consultative sales approach focused on understanding individual needs
Community Outreach & Networking
Build relationships with healthcare professionals, hospitals, retirement networks, and local organizations
Participate in community events, marketing initiatives, and networking opportunities
Support local outreach strategies to increase awareness and generate new leads
Deliver an Exceptional Experience
Ensure every interaction reflects professionalism, warmth, and hospitality
Collaborate closely with operational and leadership teams to support a seamless resident transition
Contribute to a positive and welcoming residence culture
What We’re Looking For:
Proven experience in sales, relationship management, or customer service
Experience within retirement living, senior housing, healthcare, hospitality, real estate, or luxury service environments considered a strong asset
Exceptional interpersonal and communication skills
Strong organizational and follow-up abilities
Ability to build trust and create meaningful relationships
Self-motivated with a passion for achieving occupancy and sales goals
Comfortable working in a fast-paced, people-centered environment
Experience using CRM systems is an asset
Preferred Background:
Retirement Living Sales Consultant
Senior Living Advisor
Healthcare or Hospitality Sales
Community Outreach or Business Development
Luxury hospitality or relationship-focused sales experience
Why Join:
Opportunity to work within a premium retirement community
Competitive compensation package with bonus potential
Supportive and collaborative leadership team
Meaningful work helping seniors and families during important life transitions
Stable and growing organization with career growth potential
If you are passionate about relationship-driven sales and creating exceptional experiences for seniors and their families, we would love to hear from you.
