Build Your Career with a National Organization Where Your Expertise Makes an Impact:
Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative (Contract) based out of Bathurst, NB. The duration of this contract is expected to be 3 to 6 months, depending on business needs.
RESPONSIBILITIES
- Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
- Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
- Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
- Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
- Provide reliable updates on product availability, shipment status, and delivery timelines
- Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
- Follow up with customers after sales to ensure satisfaction and address concerns
- Maintain organized customer records and communicate demand changes to purchasing
- Support inventory counts and maintain accurate system data
- Adhere to company policies and procedures
- Stay current on product lines, technical updates, and industry trends.
- Perform other duties as assigned
QUALIFICATIONS
- 2 or more years of experience in an Inside Sales role is an absolute must
- Though not required, preference will be given to individuals with experience working in/around electric motors, compressed air systems, power transmission components, or related
- Strong customer service & solutions focus with professional demeanor
- Collaborative and able to develop/maintain relationships with ease inside & outside the organization
- Excellent verbal and written communication, listening, negotiation, and phone skill
- The ability to effectively read technical documentations, then capture and communicate findings & specifications
- High integrity with strong ethical standards
- Proven problem-solving, analytical, and organizational abilities with strong attention to detail
- Comfortable in a fast-paced environment; able to multitask and adapt to changing priorities
- Basic business math skills (rates, ratios, algebra)
- Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21)
In accordance with the provincial wage transparency requirements, the expected base compensation for this position is $20-23.50/hr (or more) depending on relevant experience, technical competencies, certifications, etc.
