Window Restoration Experts (WRE) is a rapidly growing Window & Door Energy Efficiency Advisory Company serving homeowners across the GTA.
We are hiring an Operations Manager to help oversee the day-to-day coordination and operational flow of the company.
This role combines:
- Operations management
- Project coordination
- Scheduling
- Client communication
- Team coordination
- Construction administration
You will work directly alongside leadership to help manage projects from booking to completion while ensuring a high-level homeowner experience.
This is not a basic admin role. We are looking for someone highly organized, proactive, calm under pressure, and capable of coordinating multiple moving parts inside a fast-paced construction environment.
Responsibilities
- Coordinate technician schedules and project timelines
- Manage homeowner communication through phone, email, and text
- Coordinate between clients, field crews, suppliers, and leadership
- Organize assessments, installations, and service calls
- Manage Jobber, CRM systems, and project documentation
- Track project progress and operational updates
- Assist with invoicing, workflow management, and internal coordination
- Help improve operational systems as the company grows
Requirements
- 3–5 years experience in operations, project coordination, or construction administration
- Strong organizational and communication skills
- Ability to multitask and handle pressure calmly
- Professional phone and email communication
- Construction or renovation industry experience preferred
- Experience with Jobber or CRM systems is an asset
- Valid Ontario G Driver’s Licence
- Reliable transportation
Compensation
- $60,000–$85,000 annually
- Full-time stable role
- Growth opportunities into senior leadership
- Monday to Friday schedule
- Wellness-focused company culture
About WRE:
Our philosophy is:
“Restore First. Replace When Right.”
We focus on:
- Long-term craftsmanship
- Operational excellence
- Quality over speed
- Premium homeowner experience
- Advisor-led communication
Pay: $60,000.00-$85,000.00 per year
Work Location: Remote
