Role Profile: Busser / Tasting Room Support
Company: Mt. Boucherie Estate Winery
Location: West Kelowna, BC
Reports To: Tasting Room Manager
If you're AWESOME, we want YOU!
About the Winery
Mt. Boucherie Estate Winery is a quality-driven, vineyard-focused producer with award-winning wines distributed across Canada. The winery fosters a collaborative and growth-oriented environment, offering mentorship from experienced wine professionals and opportunities for career development.
Role Purpose
The Busser / Tasting Room Support team member plays a key role in creating an exceptional guest experience by ensuring tasting areas are clean, organized, and ready for service. This position supports the tasting room team by maintaining presentation standards, assisting with guest flow, restocking supplies, and helping create a seamless and welcoming environment for visitors.
Key Responsibilities
Guest Experience & Service Support
· Maintain clean, polished, and guest-ready tasting spaces throughout service
· Clear and reset tasting stations promptly and efficiently
· Assist with guest seating and support overall guest flow during busy periods
· Support the tasting room team in creating a welcoming and professional atmosphere
Operations & Organization
· Restock glassware, tasting supplies, merchandise bags, and retail materials
· Assist with dishwashing, glass polishing, and inventory replenishment
· Maintain cleanliness of tasting areas, retail spaces, patios, and service stations
· Support opening and closing procedures
Team Support
· Communicate effectively with hosts, wine associates, and management
· Assist with winery events, special experiences, and peak service periods
· Contribute to a positive and collaborative work environment
Key Attributes
· Friendly, professional, and guest-focused
· Strong attention to detail and cleanliness
· Reliable and hardworking with a positive attitude
· Able to work efficiently in a fast-paced environment
· Team-oriented and willing to assist wherever needed
Success Measures
· Consistently clean and well-maintained tasting areas
· Positive guest feedback regarding cleanliness and service
· Strong teamwork and communication during busy service periods
· Reliable completion of operational and support tasks
Qualifications
· Ability to work on your feet for extended periods
· Ability to lift up to 15–18 kg (40 lbs)
· Strong organizational skills and attention to detail
· Comfortable working in a fast-paced environment
Role Details
· Seasonal (June–October) with potential for extended opportunities
· Available for weekends and holidays
· Part-time
Compensation & Benefits
· $18.25 per hour + tips
· Staff discounts
· Opportunity to gain experience in the wine and hospitality industry
Pay: $18.25 per hour
Benefits:
- Company events
- Discounted or free food
- Store discount
Flexible language requirement:
Shift:
Work days:
- Monday to Friday
- Weekends as needed
Work Location: In person
