Overview
We are seeking a friendly, organized, and professional Dental Receptionist/Assistant to join our dental practice. This role is vital in providing exceptional patient care and ensuring the smooth operation of our front desk and administrative functions. The ideal candidate will have experience with dental office procedures, electronic medical records, and excellent communication skills. Prior experience with dental management software such as Paradigm is highly preferred. This position offers an opportunity to work in a supportive environment dedicated to patient health and comfort.
Duties
- Greet patients warmly and manage the check-in/check-out process efficiently
- Schedule, confirm, and reschedule patient appointments
- Answer multi-line phone systems promptly and professionally
- Verify patient insurance information and process billing accordingly
- Maintain accurate electronic medical records in compliance with privacy regulations
- Assist with patient intake forms, updates, and data entry
- Prepare treatment rooms and assist dental staff as needed during procedures
- Manage correspondence, including emails and appointment reminders
- Ensure the reception area remains clean, organized, and welcoming
- Support administrative tasks such as filing, faxing, and inventory management
Requirements
- HARP certification is an asset.
- Prior experience as a dental receptionist or in a dental office setting is highly preferred
- Knowledge of dental management software such as Paradigm is a plus
- Familiarity with medical terminology and electronic medical records systems
- Strong organizational skills with attention to detail
- Excellent communication skills for front desk interactions and multi-line phone systems
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Office experience in a healthcare setting is desirable
- Professional appearance and demeanor with a friendly attitude towards patients and staff
This position plays a crucial role in delivering quality patient care while maintaining efficient office operations. We value professionalism, attention to detail, and excellent customer service skills in our team members.
Pay: $20.00-$25.00 per hour
Benefits:
Work Location: In person