Job Description
Junior Dispatcher
Company: Maven Transport Ltd
Location: Mission, BC
Position Type: Full-Time
Industry: Trucking, Open Deck, Cross-Border Transportation
About the Role
Maven Transport Ltd. is looking for a motivated and eager-to-learn individual to join our team as a Junior Dispatcher.
This is a junior-level position designed for someone who wants to build their knowledge within the trucking and transportation industry, with a focus on open deck cross-border transportation. The successful candidate will learn the business from the ground up, starting with administrative tasks and driver dispatching, while gaining hands-on exposure to how freight moves across Canada and the United States.
Within a few weeks, the role will also include internal sales responsibilities focused on maximizing company asset utilization by helping identify freight opportunities for available trucks, trailers, and drivers.
Over time, this role is intended to grow with the individual. The ideal candidate would be someone who wants to develop their understanding of trucking and eventually grow within the organization into a role in sales, compliance, or operations.
The candidate does not need to know everything on day one. We are looking for someone who is organized, reliable, willing to learn, and interested in building a long-term career in the trucking industry.
Key Responsibilities
Dispatch and Driver Support
The Junior Dispatcher will assist with the daily coordination of drivers, trucks, and shipments. Responsibilities may include:
- Communicating with drivers regarding load details, pickup times, delivery appointments, and route information.
- Assisting with dispatching drivers on assigned shipments.
- Monitoring driver updates and helping ensure shipments stay on schedule.
- Supporting the operations team with driver check-ins and daily status updates.
- Helping ensure drivers have the proper paperwork, permits, and instructions before leaving on a trip.
- Escalating delays, equipment concerns, service issues, or customer-related matters to senior team members.
Administrative and Documentation Support
This role will include a strong administrative component, especially during the training period. Responsibilities may include:
- Preparing and organizing oversized and overweight permits.
- Assisting with border clearance documents.
- Filing and tracking bond paperwork.
- Reviewing load information for accuracy before dispatch.
- Organizing bills of lading, rate confirmations, customs documents, permits, and delivery paperwork.
- Updating internal systems with shipment notes, driver updates, and document status.
- Following up on missing paperwork from drivers, customers, or internal team members.
- Maintaining organized electronic and paper files for active and completed shipments.
- Assisting with other administrative and operational tasks as required.
Internal Sales to Maximize Asset Utilization
Within a few weeks, the role will expand to include internal sales responsibilities with the goal of maximizing company asset utilization.
This means helping ensure available trucks, trailers, and drivers are being used efficiently by identifying freight opportunities, supporting customer communication, and assisting the operations team with keeping equipment moving.
Responsibilities may include:
- Reviewing available trucks, trailers, and driver capacity.
- Helping identify freight opportunities that fit available company equipment.
- Communicating with customers, brokers, and internal team members regarding available capacity.
- Assisting with quoting freight under the guidance of senior staff.
- Helping reduce empty miles by identifying reloads or return freight opportunities.
- Learning how to match freight with the correct equipment type.
- Supporting the team in keeping company assets moving efficiently.
- Helping identify opportunities to improve truck, trailer, and driver utilization.
What You Will Learn
This position is designed to provide hands-on exposure to trucking from the ground up, including:
- Open deck transportation.
- Canada–USA cross-border freight.
- Oversized and overweight freight requirements.
- Permits, customs paperwork, bond documents, and border processes.
- Driver dispatching and communication.
- Freight quoting and internal sales.
- Customer service in a transportation environment.
- Compliance, safety, and operational best practices.
- How to manage freight from pickup to delivery.
Ideal Candidate
The ideal candidate is someone who:
- Is eager to learn and wants to build a career in trucking and transportation.
- Has strong communication skills and is comfortable speaking with drivers, customers, and coworkers.
- Is organized and able to manage multiple tasks at once.
- Has strong attention to detail, especially when dealing with paperwork and instructions.
- Is comfortable working in a fast-paced environment.
- Can stay calm when plans change or issues arise.
- Is dependable, punctual, and willing to take ownership of tasks.
- Is comfortable using computers, email, spreadsheets, and internal systems.
- Is willing to ask questions and learn from experienced team members.
- Has an interest in logistics, trucking, business, sales, compliance, or operations.
Qualifications
- Previous trucking or logistics experience is an asset, but not required.
- Strong computer skills are required.
- Experience with Microsoft Office, Outlook, Excel, or transportation software is an asset.
- Strong written and verbal communication skills.
- Ability to prioritize tasks and follow instructions.
- High attention to detail.
- Willingness to learn trucking operations from the ground up.
Growth Opportunity
This role is intended to be a starting point for someone who wants to grow with Maven Transport Ltd.
As the candidate gains experience, they will have the opportunity to build their knowledge within open deck, cross-border transportation and grow within the organization into a role in sales, compliance, or operations.
Why Join Maven Transport?
Maven Transport is involved in open deck, cross-border, oversized, and specialized transportation. This gives new team members exposure to a more advanced side of trucking compared to basic general freight.
The successful candidate will receive hands-on training and work closely with experienced team members who understand dispatch, sales, compliance, and operations. This is a strong opportunity for someone who wants to learn the trucking business properly and grow into a meaningful long-term role within the company.
Compensation
Compensation will be based on experience, ability, and long-term fit with the organization.
How to Apply
Interested candidates are encouraged to apply with a resume and a brief explanation of why they are interested in building a career in trucking and transportation.
Pay: $17.85-$31.85 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
