Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organizational skills, attention to detail, and proficiency in English and computer systems. Work hours are weekdays plus Saturdays 9 am- 3 pm (Optional). Starting time is mid June 2026. Familiarity with Jane app is preferred.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Answer incoming phone calls with excellent phone etiquette, directing calls to the appropriate personnel.
- Schedule appointments and manage calendars efficiently.
- Maintain organized records and files, ensuring all clerical duties are completed accurately.
- Handle correspondence, including emails and written communications, with a focus on proofreading for clarity and accuracy.
- Assist with administrative tasks as needed, including data entry and document preparation using Office applications.
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Support physiotherapy office operations by managing patient flow and assisting with basic office tasks.
Qualifications
- Previous experience as a receptionist or in a similar customer service role is preferred, particularly in a medical setting.
- Familiarity with JANE APP and billing insurance providers is strongly preferred but not required.
- Must be fluent in English
- Residents of North Vancouver are preferred.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent verbal and written communication skills, with a keen eye for detail in proofreading documents.
- Ability to maintain confidentiality and handle sensitive information responsibly.
- A positive attitude and willingness to learn new skills are highly valued.
If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as a Front Desk Receptionist, we encourage you to apply for this opportunity to contribute to our team's success.
Pay: $19.00-$21.00 per hour
Flexible language requirement:
Location:
- North Vancouver, BC V7M 1V5 (preferred)
Work Location: In person
