Job Summary
DO NOT CALL OFFICE
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, familiarity with dental software systems, and a strong understanding of medical and dental terminology. The Dental Receptionist plays a vital role in ensuring smooth office operations and providing exceptional patient service.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures
- Schedule, confirm, reschedule, and cancel appointments using Dentrix or similar dental software
- Manage multi-line phone systems to answer inquiries and direct calls appropriately
- Verify patient insurance information and update electronic medical records accurately
- Collect payments, co-pays, and process billing transactions efficiently
- Maintain organized patient records in electronic medical records systems
- Prepare treatment rooms and ensure all necessary documentation is completed prior to appointments
- Assist with administrative tasks such as filing, faxing, and correspondence
- Coordinate with dental staff to ensure smooth daily operations
- Uphold confidentiality of patient information in compliance with HIPAA regulations
Requirements
- Prior experience as a Dental Receptionist or in a dental or medical office setting preferred
- Proficiency with dental practice management software such as Dentrix and Epic is highly desirable
- Strong knowledge of medical terminology related to dentistry and healthcare
- Experience working with electronic medical records (EMR) systems
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently and professionally
- Office experience in a fast-paced environment preferred
- Strong communication skills, both verbal and written
- Ability to work well under pressure while maintaining a friendly demeanor
- Prior administrative experience in a healthcare setting is advantageous
Pay: $18.77-$32.45 per hour
Benefits:
Work Location: In person
