ABOUT OUR CAMPGROUND
The Cardinal / Ottawa South KOA is family camping at its best. Located just an hour from Ottawa and close to the 1000 Islands region, this is the ultimate destination for eastern Ontario camping. The Cardinal / Ottawa South KOA Campground is your premier family vacation destination, focusing on family fun, with planned activities, themed weekends, a large pool splash pad, water-slide, foam parties, and much more!
REPORTS TO
Housekeeping Manager and/or Housekeeping Supervisor
POSITION SUMMARY
Housekeepers are responsible for the overall cleanliness of the campground including the public space areas and all accommodations according to standards. All areas should be efficiently cleaned within the allotted times while providing great guest service.
SPECIFIC DUTIES
· Perform the daily, weekly, and monthly cleaning programs for specific buildings and facilities as outlined by the immediate supervisor or manager.
· Bring all lost and found items to the main office with cabin number and date on them. If it is something valuable, it needs to be given directly to a housekeeping supervisor to ensure it is locked up immediately.
· Provide excellent and friendly guest service by being attentive, responsive, and helpful to all guests' needs. Greet the guests at every opportunity by demonstrating a friendly welcome.
· Present a positive impression with a well-groomed appearance, smiles and proper KOA uniform and name tag.
· Submit a list of supplies (i.e., toilet paper, paper towels, garbage bags, cleaning supplies and equipment, etc.) that need to be replenished on an as-needed basis to your immediate supervisor or manager.
· Report all broken or damaged items within all KOA buildings, facilities and premises via a maintenance slip.
· Report all customer problems, requests or complaints to campground manager or your supervisor and follow-up to resolve the issue if possible.
EXPECTED RESULTS
· Very clean and well-maintained campground buildings that are completed in an efficient timely manner.
· Friendly greeting, smiles and professional attitude dedicated to serving the needs of our guests.
· An attitude that demonstrates cooperation and team spirit with all staff members.
· Timely reporting of all guest concerns and requests, as well as, follow-up and corrective action on the areas under the team member’s capabilities.
· Using safe work practices to avoid accidents of both guests and team members.
JOB QUALIFICATIONS
· Basic reading abilities
· Must be able to operate a golf cart
· Ability to work under wet and slippery conditions
· Basic knowledge of safety procedures including chemical properties, handling, and usage
· Must be able to work, weekends and holidays
PHYSICAL REQUIREMENTS
· Must be able to lift up to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly
· Able to push and/or pull approximately 200 pounds
· Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
· Requires the use of hands/fingers to handle or feel
· Long periods of standing, bending, kneeling and walking
· Able to work inside and outdoors frequently and in various climates
· Capable of moving safely over uneven terrain
Job Types: Full-time, Part-time, Seasonal
Pay: From $18.00 per hour
Ability to commute/relocate:
- Cardinal, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
