The Store Upgrade / Relays Project Manager will drive the planning and execution of multi-location retail store upgrade projects – including store remodels, refreshes, and merchandise relays – from initiation through completion. This mid-level role involves end-to-end delivery of projects that combine physical store upgrades (remodeling fixtures, layout changes, signage, and Mechanical/Electrical/Plumbing systems) with store technology deployments (point-of-sale systems, network and cabling upgrades, digital signage, etc.)2. The Project Manager coordinates cross-functionally with diverse teams – Real Estate/Store Development, Construction & Facilities, IT Infrastructure, Store Operations, Merchandising, and external contractors and technology vendors. The primary objective is to deliver projects on schedule and within budget while minimizing store downtime and ensuring a seamless customer experience during upgrades
Key Responsibilities
- End-to-end project delivery for multi-site retail store upgrades, remodels, refreshes, and relays.
- Dual ownership of Facilities and Store Systems, ensuring physical store upgrades and technology deployments are tightly integrated.
- Facilities management: Coordinate construction, fixtures, signage, and MEP works; manage contractors; ensure safety, quality, and code compliance.
- Store systems / IT delivery: Lead POS, network, cabling, devices, and digital signage implementations, including testing and cutovers.
- Cross-functional coordination with real estate, construction, facilities, IT, store operations, merchandising, and external vendors.
- Schedule, budget, and risk management across concurrent projects, proactively resolving dependencies and issues.
- Minimize store downtime and disruption through phased plans, off-hours execution, and tight coordination with store teams.
- Vendor and stakeholder management, including procurement, performance tracking, and clear communication.
- Go-live readiness and handover, ensuring stores reopen fully operational with validated systems and completed punch lists.
Minimum Qualifications
- 5–7 years of experience in technology or infrastructure project management
- CAPM or PMP certification (preferred)
- Proven experience in managing project budgets and financial tracking
- Familiarity with networking and infrastructure concepts and best practices
- Strong proficiency in Microsoft Office Suite
- Excellent organizational, communication, and time-management skills
- Ability to work independently and manage multiple priorities
- Strong stakeholder and vendor management capabilities
- Nice to Have: Experience in retail
Conditions
Please confirm with the candidate on the below
1. Onsite work 5 days a week – Argentia Road, Mississauga
2. Store visit – 2 to 3 per month, which can be in different location
Pay: $40.00-$50.00 per hour
Application question(s):
- Have you led store upgrade, remodel, refresh, or similar infrastructure initiatives end to end?
Work Location: Hybrid remote in Mississauga, ON
