About Us: Since 1977, Westcan Advanced Communications Solutions has successfully deployed, maintained, and serviced mission-critical and public safety voice networks, coverage enhancement solutions, wireless broadband networks, and engineered microwave backhaul systems across Western Canada.
Our team includes experienced APEGA-certified engineers, PMP-certified project managers, and one of Western Canada’s largest groups of factory-trained technicians. We proudly support Heavy Industrial, Mining, Energy, Public Safety, Government, Commercial, and Municipal customers with reliable, integrated wireless communication systems where downtime is not an option.
Job Summary: We are seeking a highly organized and detail-oriented Operations Administrator to join our team in Edmonton. This position plays a key role in supporting day-to-day operations by coordinating sales orders, monitoring inventory, assisting with project and order costing, and ensuring accurate and timely billing. The ideal candidate enjoys working in a fast-paced environment, managing multiple priorities, and collaborating with internal teams to ensure operational processes run smoothly and customers receive exceptional service.
Key Responsibilities:
- Process sales orders and operational deliverables accurately and on schedule.
- Assist with order costing and monitor margins.
- Track inventory requirements and availability for open orders.
- Coordinate between departments to support order fulfillment.
- Process labour costs for various departments.
- Assist with project costing and maintenance agreement administration.
- Obtain and attach third-party documentation required for billing.
- Review third-party charges and follow up on outstanding billing requirements.
- Maintain accurate records within ERP systems and internal databases.
- Support departmental goals, performance metrics, and continuous improvement initiatives.
- Assist with all other duties as required.
What You Bring
Experience & Qualifications
- Post-secondary education in Business Administration, Accounting, or a related field is preferred.
- One or more years of experience in an administrative role, operations support or coordination role.
- Intermediate understanding of Microsoft Office programs.
- Knowledge of inventory movement (e.g. purchasing, shipping and receiving).
- Experience with ERP systems is preferred.
- Telecommunications industry experience is an asset.
Skills & Attributes
- Excellent written and verbal communication skills.
- Strong organizational and time-management skills.
- High level of accuracy and attention to detail.
- Ability to prioritize competing tasks, identify issues, and propose solutions in a fast-paced environment.
- A collaborative, team-oriented approach with a focus on customer service.
- Proficient MS Office Suite.
Compensation:
This role offers a base salary of $48,000 - $52,500.00 annually.
Additional benefits include:
- Comprehensive extended health benefits.
- RRSP matching program.
- Paid vacation.
- Monday to Friday schedule 8:00 a.m. to 4:30 p.m.
- Ongoing training, professional development, and technical support.
Interested in joining a team that’s building the future of industrial communications?
Submit your resume and a cover letter highlighting your relevant experience and what makes you an ideal fit for this opportunity at Westcan Advanced Communications Solutions.
Please submit your resume and cover letter to [email protected]
Job Type: Full-time
Pay: $48,000.00-$52,500.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Edmonton, AB T5L 4R4: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Work Location: In person
