The role of the Program Leadership team is to create incredible Muskoka Woods experiences through excellent programming and customer service. The program team works behind the scenes, as well as hands on with the guests, making sure every group has an exceptional experience from the moment they arrive to the moment they leave. Program Leadership staff lead, coach, and cheer on our seasonal staff (including staff training and performance reviews), provide guest experience support, handle project management, and make sure our gear and spaces are customer ready.
Each day kicks off with a team meeting before launching into activity setup, staff support, and daily projects. Program Leadership take turns leading the charge in the evenings with smaller staff crews to bring the sizzle—meals, evening programs, campfires, snack time—you name it, we make it awesome, Muskoka Woods style. No two days are the same, the teamwork is real, and the fun never stops!
The Groups Specialist focuses on our Groups programming, guiding them through meaningful moments, and making sure every detail of their journey feels intentional and seamless. They are on the ground, face-to-face with guests, turning plans into memories and stepping in whenever needed to keep things running smoothly. They also lead our signature Leadership Experiences—hands-on, high-impact programs that challenge guests to become “do something about it” leaders in their own communities. The Groups Specialist helps to serve meals, preps spaces for the groups needs, and keeps firewood stocked for a perfect evening around the campfire.
As part of the broader Leadership Team, this role also contributes to staff ministry initiatives and champions staff care and community life – including planning staff events, leading small groups, or just being a steady presence in the highs and lows of camp life. Being part of leadership means contributing to shaping the staff team through planning Staff Development weeks, participating in our One to One mentoring program and building strong, meaningful connections with our staff.