Do you have a passion for automotive customization and love working with people? If so, Canada Custom Autoworks—Western Canada's leading provider of aftermarket wheels, tires, and accessories—has an exciting opportunity for you!
As we continue to expand, we're looking for highly motivated Service Advisors / Sales Associates to join our growing team. This is your chance to be part of a fast-paced, forward-thinking company that values initiative, collaboration, and internal growth.
Your Role:
As a Service Advisor / Sales Associate, you’ll be the face of the business—working with customers to find the right products that meet their expectations and vehicle needs. Whether it's handling internet leads, walk-in customers, or phone inquiries, your role is all about delivering an outstanding customer experience from start to finish.
Key Responsibilities:
- Welcome and engage customers in a friendly and professional manner.
- Assist with product inquiries and provide tailored recommendations.
- Guide customers through the sales process, both in-person and online.
- Demonstrate knowledge of wheels, tires, lift kits, and accessories.
- Use effective sales techniques to upsell and cross-sell products.
- Coordinate service appointments and ensure timely job completion.
- Handle customer concerns and resolve issues with care and efficiency.
- Process transactions accurately using our point-of-sale system.
- Help maintain an organized and clean showroom.
- Stay up to date with product knowledge, market trends, and competitors.
- Collaborate with the team to meet or exceed sales goals.
Requirements:
- Previous experience in automotive sales, customer service, or retail is required.
- Experience as a Service Advisor or licensed technician/apprentice is a strong asset.
- Excellent interpersonal and communication skills.
- Positive attitude with a customer-first mindset.
- Strong attention to detail and problem-solving ability.
- Ability to work in a fast-paced, team-oriented environment.
- Comfortable working weekends and peak retail hours.
- High school diploma or equivalent; additional technical training is a plus.
What We Offer:
- Competitive base salary plus commission and performance bonuses.
- Career advancement opportunities in a growing company.
- Employee discounts on wheels, tires, lift kits, and services.
- Comprehensive training and ongoing support.
- A supportive, inclusive work environment where your success matters.
How to Apply:
If you're ready to kick your automotive sales career into high gear, we want to hear from you! Please submit your resume and a short cover letter explaining your interest in the role. Qualified candidates will be contacted to schedule an interview.
Job Type: Full-time
Pay: $60,000.00-$100,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
Experience:
- Sales: 2 years (required)
Language:
Work Location: In person
