Close Veterinary Clinic is an independently owned, full-service small animal practice in Kitchener, known for our compassionate patient care and excellent customer service. Proud to be one of the highest-rated clinics in the Waterloo region, we encourage you to check out our online reviews! We are passionate about creating lasting relationships with our clients and giving back to the community as a Fear Free Certified team.
We are looking for a friendly, professional Full-Time CSR to join our dedicated team. The ideal candidates will contribute to our high standards of medicine and customer service while working effectively in a team setting.
Key Responsibilities:
- Serve as the first point of contact for clients, answering phone calls, scheduling appointments, and managing client inquiries.
- Maintain a positive and welcoming environment for clients and their pets.
- Assist in managing client records and ensuring the clinic runs smoothly.
- Collaborate with the veterinary team to support efficient clinic operations.
What We Offer:
- Highly competitive compensation
- CE (Continuing Education) allowance
- Medical and dental benefits (Full-Time Only)
- Paid vacation
- Generous personal pet care policy
- Staff team-building events
- No on-call or overnight shifts
Requirements:
- Excellent communication and interpersonal skills
- Strong teamwork and multitasking abilities
- A passion for working with people and pets
- Experience in a veterinary customer service or receptionist role
At Close Veterinary Clinic, you’ll be part of a warm, supportive environment where we value teamwork, community engagement, and building long-term client relationships. If this sounds like the perfect fit for you, we’d love to hear from you!
Excited to join our clinic family? Please submit your resume and a brief cover letter. We can’t wait to meet you!
Job Type: Full-time
Pay: $19.00-$24.00 per hour
Benefits:
- Dental care
- Extended health care
Application question(s):
- Are you familiar with Avimark? If not, how quickly do you adapt to new software?
- Can you describe your process for managing multiple tasks simultaneously? How do you stay organized during peak times?
Education:
- Secondary School (preferred)
Experience:
- Veterinary CSR: 1 year (preferred)
- CSR: 1 year (required)
Language:
Work Location: In person
