Join a Team That Makes a Difference
At Big Hearts First Aid, we do more than teach first aid - we help save lives. We are looking for a reliable and detail-oriented Administrative Assistant to join our admin team!
This role is perfect for someone who enjoys working with people, staying organized, and being part of a positive, community-focused environment.
What You’ll Do
- Deliver a high standard of customer service across phone, email, and in-person interactions
- Coordinate and manage course scheduling with accuracy and efficiency
- Process registrations, payments, and documentation with strong attention to detail
- Maintain organized, up-to-date student records and administrative systems
- Prepare instructors and classrooms for seamless, professional training experiences
- Ensure the office and training environment reflects a clean, organized, and welcoming standard
- Support communication efforts including client follow-ups
Initiative, Ownership & Growth
- Take ownership of administrative processes and ensure nothing falls through the cracks
- Anticipate needs before they arise and proactively support the team
- Follow through on tasks with a high level of accountability and reliability
- Adapt quickly in a fast-paced environment and contribute to continuous improvement
- Seek opportunities to grow within the role and take on increasing responsibility over time
What We’re Looking For
- Previous administrative experience preferred
- Strong organizational and multitasking skills with excellent attention to detail
- Excellent communication (written and verbal)
- Comfortable using Microsoft Office and Google Workspace
- Dependable and punctual
- Available for flexible shifts, including evenings and weekends
Assets
- Experience with scheduling software (e.g., Agendrix)
- Proactive approach with team player attitude
- Someone who takes initiative with a high degree of accountability
Job Requirements
- Able to lift up to 50 lbs
- Have a reliable vehicle with a Drivers License
- Able to commute to work location
Why Work With Us
- Flexible part-time or full-time hours
- Supportive and positive team environment
- Opportunity for growth within the company
- Meaningful work that contributes to community safety
Compensation
- $18 - $21 per hour based on experience
How to Apply
Apply directly through Indeed, or send your resume and a brief cover letter to: [email protected]
Pay: $18.00-$21.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Application question(s):
- 1. Why are you interested in this position, and what stood out to you about our company?
- 2. Are you available to work on evenings and weekends?
- 3. When could you start?
- 4. Why should we choose you for this position?
- 5. What is your availability? What days and hours?
Work Location: In person
