Job Summary
We are seeking a hands-on Billing & Accounting Specialist to own the day-to-day billing, bookkeeping, and finance execution for Encore Patient Transfer. This is a full-spectrum role: you will run our billing cycle end-to-end, manage the books, execute payroll, oversee receivables and payables, prepare monthly reports and year-end packages.
Our billing is more demanding than standard bookkeeping. It spans multiple hospital and brokerage clients with distinct rate structures and rules, alongside contractor statements on a fixed cycle. This role is well suited to someone who finds that kind of complexity engaging rather than daunting.
Responsibilities
Billing and accounts receivable
- Generate and audit invoices across all client accounts, applying each client’s rate structure and billing rules accurately.
- Reconcile billing against trip records and contracted rates; identify and resolve discrepancies before invoicing.
- Prepare contractor statements accurately and on schedule.
- Manage accounts receivable: follow up on outstanding balances, coordinate with client AP teams, and maintain healthy collection cycles.
- Respond to invoice inquiries from clients with clarity, professionalism, and supporting documentation.
Bookkeeping and expense management
- Perform monthly reconciliation of all bank and credit card accounts.
- Maintain accurate, audit-ready records in our accounting software, including transaction categorization and receipt management.
- Manage accounts payable, including vendor records, payment processing, and supporting documentation.
- Monitor expense activity and flag anomalies for review.
Payroll and remittances
- Process bi-weekly payroll in payroll software for staff.
- Calculate and remit source deductions (CPP, EI, income tax) on schedule.
- Prepare monthly or quarterly HST returns for both entities for finance owner review and approval.
Year-end and reporting
- Close the books each month and prepare trial balances with supporting schedules.
- Prepare a complete year-end package for our external accountant, who handles corporate tax filings and financial statements.
- Deliver regular financial reporting to the GM.
Requirements
- Diploma or degree in accounting, bookkeeping, business administration, or a related field.
- Minimum 2 years of hands-on billing, bookkeeping, or accounting experience.
- Strong Excel skills, including formulas, pivot tables, and the ability to work through rate cards and reconciliations within a spreadsheet.
- Working knowledge of QuickBooks and ADP, or equivalent accounting and payroll systems.
- Comfort preparing HST returns and source deduction remittances.
- Clear, professional written and verbal communication.
- Eligible to work in Canada.
- Able to work in person at our Scarborough office. A hybrid arrangement may be considered after a successful three-month probationary period.
Nice to have
- Prior billing experience in transportation, healthcare, logistics, or a similarly rule-based, multi-rate environment within the GTA.
- Experience with contractor statements, third-party billing, or multi-entity accounting.
- Experience preparing year-end packages for an external accountant.
Work Environment
- This position requires working onsite at our office (remote work is not available).
- Fast-paced healthcare transportation environment
- Evening and weekend shifts may be required based on operational needs
Why Join Encore?
- Supportive and collaborative team environment
- Opportunity to grow with an expanding healthcare transportation company
- Meaningful work supporting patients and healthcare providers
Pay: $42,000.00-$58,000.00 per year
Work Location: In person
