Job Summary
We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires strong administrative skills, familiarity with electronic medical records, and experience in a medical or dental office setting. The Medical Receptionist will ensure smooth daily operations, coordinate patient appointments, and support the clinical staff with administrative tasks.
Responsibilities
- Greet patients and visitors warmly, creating a welcoming environment
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient information and update electronic medical records.
- Assist patients with check-in and check-out procedures efficiently
- Collect and process payments, insurance information, and co-pays accurately
- Schedule, reschedule, and confirm patient appointments in accordance with office protocols
- Maintain organized front desk area and ensure all documentation complies with privacy regulations
- Support clinical staff by preparing patient charts and handling administrative requests
- Handle correspondence via email or other communication channels as needed
Experience
- Prior experience as a Medical Office Receptionist preferred
- Proficiency with electronic medical records system such as Ps suites is highly desirable
- Strong knowledge of medical terminology and administrative procedures in healthcare settings
- Experience working with multi-line phone systems and managing front desk operations
- Previous office experience in a healthcare environment is preferred but not required
- Excellent organizational skills, attention to detail, and ability to multitask effectively
This role offers an opportunity to be part of a dedicated healthcare team committed to providing quality patient care. The ideal candidate will demonstrate professionalism, efficiency, and excellent communication skills to support our practice’s success.
Pay: From $18.00 per hour
Work Location: In person
