Under the general direction of the Manager of Finance and Administration, the Assistant Controller (Revenue) is responsible for the successful and ongoing operation of the existing water and sewer utility billing system, advancing the Department’s meter strategy and plays a key role in the Customer Care and Billing System (CCB). The Assistant Controller will bring the business acumen and financial expertise to develop revenue strategies and provide leadership to continuously improve the water meter reading, billing, collection, and accounting functions. The Assistant Controller is responsible for the safeguarding of annual water and sewer revenue that is billed to external clients and is also responsible for maintaining positive customer relations and delivering excellent customer service.
As the Assistant Controller – Revenue, you will:
- Ensure the effective and continuous operation of the water and sewer utility billing system, and financial and customer information is relevant, accurate and produced on a timely basis.
- Implement best business practices in the meter reading, billing and collection functions and associated accounting systems.
- Develop policies to govern accounting, financial management and production.
- Lead the development of financial reporting and analytical models to monitor and understand actual and projected revenues, and to support fiscally responsible operating and policy decisions.
- Plan, direct and coordinate the overall development and implementation of strategies to effectively manage, and invest the department’s revenues.
- Develop business cases and lead major business initiatives within the meter reading, billing and collection functions.
- Coordinate year-end audit processes for revenues.
- Represent the department in its role of service partnerships with other city departments, other levels of government, other utilities and other organizations in the delivery of responsive, financially sound and efficient services.
- Manage branch staff to ensure that the meter reading, customer billing and collection functions are provided in the most efficient matter.
- Act for the Manager of Finance and Administration in their absence.
- Perform other related duties consistent with the position as assigned.
Your education and qualifications include:
- Professional accounting designation in good standing (CPA) is required.
- Bachelor’s Degree in Accounting, Commerce or Business Administration.
- Demonstrated leadership skills and knowledge of best practices in financial management, major financial systems, and internal controls.
- Demonstrated knowledge of complex financial systems.
- Superior analytical and problem-solving skills and skill in balancing the needs of the business with the needs of the customer.
- Proficiency in word processing, spreadsheet, database and other financial applications.
- Demonstrated ability to communicate effectively both verbally and in writing.
- Demonstrated ability to establish and maintain positive relationships with employees at all levels of the organization, external contacts and the public, in accordance with the Respectful Workplace Standard.
- Knowledge of labour relations, collective agreements and practices.
- Knowledge of relevant sections of City of Winnipeg Charter Act and City By-laws or ability to acquire knowledge within one year.
- IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://canalliance.org/en/ at application.
Conditions of employment:
- The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
- A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense.