Dental Admin Lead – Whole Health Dental Practice
Join Dr. Ivy Yu & the Team at My Smile Health Centre | Burnaby, BC
Are you passionate about health, wellness, and creating exceptional patient experiences?
Do you believe dentistry should improve not only smiles — but overall quality of life?
At My Smile Health Centre, we are redefining modern dentistry through a whole-health, patient-centered approach that connects oral health with total body wellness. We are looking for an exceptional Full-Time Admin Lead to help guide the patient experience and support our collaborative, compassionate team. Because we are a non-assignment based practice, you can focus all your energy on guiding patient care.
This is more than a front desk position.
This is an opportunity to become a key leader in a practice focused on education, empowerment, prevention, and long-term health transformation.
Who We Are
Led by Dr. Ivy Yu, our practice combines advanced dentistry with a health-focused philosophy rooted in:
· Oral-systemic wellness
· Patient education and empowerment
· Compassionate care
· Collaborative treatment planning
· Airway, breathing, TMJ, and preventive therapies
· Honest, relationship-based dentistry
We value kindness, professionalism, growth, communication, and genuine care for people.
Who You Are
You are:
· Warm, organized, and emotionally intelligent
· Passionate about health and helping people
· A natural leader who enjoys supporting both patients and team members
· Calm under pressure and solution-oriented
· Interested in personal growth and learning
· Excited by the idea of working in a progressive, wellness-focused dental environment
You thrive when creating meaningful patient relationships and helping people feel seen, heard, and cared for.
Responsibilities
· Lead and support the administrative team
· Create a welcoming and elevated patient experience
· Coordinate scheduling and patient communications
· Help patients understand treatment and financial arrangements
· Support practice systems, flow, and efficiency
· Assist with team coordination and daily operations
· Uphold a positive, health-centered office culture
Ideal Experience
· Minimum of 2 years dental administration experience required
· Strong communication and organizational skills
· Experience with treatment coordination is an asset
· Passion for wellness, holistic health, or patient education is highly valued
· Willing to learn about oral systemic health
· Leadership experience preferred but not required for the right person
What We Offer
· 4 days a week with no evenings or weekends
· Extended health benefits
· Parking
· Supportive and positive team culture
· Meaningful work that impacts lives
· Ongoing learning and growth opportunities
· A beautiful, peaceful, wellness-focused environment
· Competitive compensation based on experience starting at $32/hour
· Opportunity to grow with a progressive dental practice
If you are looking for a career where you can combine leadership, compassion, health, and purpose — we would love to meet you.
To Apply
Please send your resume and a short introduction telling us:
· Why this role resonates with you
· What exceptional patient care means to you
· Why you would be a great fit for our team
We are excited to welcome someone who truly wants to make a difference in people’s health and lives.
Job Type: Full-time
Pay: From $32.00 per hour
Benefits:
- Dental care
- Extended health care
Experience:
- Dental: 2 years (preferred)
- ClearDent: 1 year (preferred)
Location:
- Burnaby, BC V3J 7N3 (preferred)
Work Location: In person
