Bartender Manager/ Lead
FT Position
The INN on Officers' Garden
Various Hours - Includes weekends.
Must be flexible.
We are looking for a self-motivated, passionate, and driven individual to be our new bar manager/lead. Hiring professional, hospitality focused, knowledgeable staff for our restaurant and event space. Ability to work in a high volume, fast paced atmosphere.
The Inn on Officers’ Garden began life as the Officers’ Mess at Currie Barracks. It has been brought back to beyond its former glory – the exceptional craftsmanship of the past being incorporated into the workmanship of today.
The impressive brand-new surroundings within this historic building are a comfortable meeting place any day of the week but also perfect for a “special day”. The Inn is a social hub for the entire community of Currie and area, a sought-after space for weddings, corporate events, family reunions and even a Calgary boutique hotel weekend away for friends or couples.
What you offer:
- Natural leader and Inspiring person
- Hard worker and can step up in a fast-paced, high-stress and team environment.
- Great sense of humor with people, work and life
Duties & Responsibilities:
- Ensure every guest is handled with the highest level of professionalism and complaints are dealt with quickly and efficiently.
- Effectively manage consistent cooperation and communication between the front and back of house staff.
- Understand products and services, develop new prospects for opportunity, and understand guest needs clearly.
- Manage cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Ensure that all team members are trained to anticipate guests’ needs and all are made to feel welcome by delivering responsive, friendly, and courteous service.
- Delegate appropriate tasks and manage staff workloads.
- Provide instruction for staff members and coach employees to improve learning and enhance performance.
- Evaluate current practices and processes, immediately recognize potential areas of conflict, and initiate ways to improve current business methods, quality of products and guest service.
- Use logic and reason to identify solutions and alternatives for a successful outcome in many situations including cost/benefit analysis, sales and product quality, and conflict resolution.
- Execute any other tasks required.
Qualifications & Experiences:
- Valid ProServe Certificate
- 1-3+ years industry experience (If you have the love for people and don't have the experience, we still want to meet you!)
- Knowledge of wine and spirits is required
- Advanced knowledge of industry best practices, guest services and food and beverage.
- Strong communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
- Demonstrated ability to consistently meet or exceed sales objectives and substantial knowledge and experience successfully executing modern sales strategies.
- Practiced leadership skills in a hospitality environment and demonstrated ability to manage and train a team while positively influencing employee behavior and development.
- Ability to maintain professionalism, control, and composure in difficult and stressful situations.
- Demonstrated ability to organize efficient work schedules, delegate tasks and work effectively under pressure to achieve objectives.
- Strong team player that leads by example and has demonstrated the ability to reliably execute or delegate work to meet objectives.
- Experience and knowledge of budget analysis methods, general accounting skills and ability to operate a cash register or POS system.
- Ability to fluently communicate in both written and verbal English.
- High School Diploma with basic math skills is required.
- Food Safe Certification is required but can be obtained within 30 days of joining.
- Ability to stand for extended periods of time and lift 50lbs.
- Possess high professional ethics and avoid extreme familiarity or conflicts with other.
- Must be over 18 as alcohol service and open scheduling availability is a requirement.
- Well organized with a strong attention to detail and exceptional time management.
- Lead by example with a positive attitude, great personal hygiene, a high level of dress, and a welcoming demeanor.
- Flexible, must be willing to work a variety of hours, including days, evenings as well as weekends and holidays based on the business needs.
- Tactful, uses discretion, and keeps confidential information secure
Thank you for your interest in working with us, however, only those selected for an interview will be contacted.
Job Type: Full-time
Experience:
- Bar Manager: 3 years (preferred)
- Hospitality Management: 3 years (preferred)
Licence/Certification:
- Smart Serve, SIR or equivalent (preferred)
Work Location: In person
