Job Description
Position Summary
The University of Alberta’s Foundation Program is a brand new joint educational partnership between Kaplan International Pathways Canada and the University of Alberta commencing in 2025. The University of Alberta is a Top 100 ranking world university and is situated in Edmonton, Alberta. The Foundation Program (‘Program’) offers international students who do not meet direct entry requirements, an opportunity to gain admission to the University after successfully completing the 3-term (1-academic year) Foundation Program which consists of ten (10) 3-credit courses which count toward the first complete year of a Bachelor’s Degree, as well as non-credit bearing classes designed to supplement course or skill deficiencies and set students up for successful tertiary studies ongoing at the University.
The Program is supported by Kaplan staff, starting at the point of attraction and recruitment, right through to completion and progression from the program. University instructors teach credit-bearing courses and Kaplan manages all operational aspects of the program as well as provides supplemental learning and well-being services to enrolled students. The students are University of Alberta students from day one.
We are seeking a passionate, student-centered, and adaptable Student Success Advisor to provide academic, transitional, and holistic guidance to international students. In this role, you will support students from initial arrival through their successful progression into their second year. The ideal candidate brings excellent student advising and communication skills, together with a versatile skillset focused on empathy, student-centred care, and a collaborative team culture. This is an exciting opportunity to be a part of, and help shape, a first-of-its-kind program in Canada.
Reporting directly to the Student Success Supervisor, the Student Success Advisor is responsible for ensuring international students receive high-quality, comprehensive support throughout their time in the Year One Foundation Program. The Advisor manages day-to-day advising touchpoints, coordinates essential communications, executes academic interventions, and collaborates across departments to foster student engagement, belonging, and academic success. This hands-on position requires a proactive approach, balancing individual student case management with broad programmatic operations. This role may also include supervision of student volunteers.
We welcome candidates from a wide range of sectors who can demonstrate transferable experience, particularly in academic advising, intercultural or international student support, and event/program planning.
Onboarding & Communications
Conduct one-on-one advising sessions which may cover topics such as Academic Advising, Settlement Advising, Wellbeing checks, and general inquiries.
Facilitate various academic processes, including Program Changes, Academic Progression, Leave of Absence, and Withdrawal Requests.
Uphold and model Kaplan International Pathways' Safeguarding, Health & Safety, and Equity, Diversity, and Inclusion (EDI) practices.
What you bring to the Role
Location
Edmonton, AB, CAN
Employee Type
Employee
Job Functional Area
Operations
Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.
