JOB Title : Receptionist
Location: Mississauga Convention Centre, Mississauga, ON
Employment Type: Full-Time | Permanent
The Mississauga Convention Centre is a premier event destination recognized for hosting exceptional private and corporate events. With a proud legacy of excellence, we are committed to delivering personalized service and creating memorable experiences for every guest. Our team thrives in a professional, collaborative environment focused on client satisfaction and high standards.
Position Overview
We are currently seeking a Receptionist with strong customer service and administrative experience, preferably in hospitality or event-based environments. The Receptionist will be the first point of contact for clients, guests, and vendors, ensuring a welcoming and professional front desk experience.
The ideal candidate is friendly, organized, and able to multitask in a fast-paced environment while maintaining excellent communication and attention to detail.
Key Responsibilities
Greet and welcome clients, guests, and vendors in a professional and courteous manner
Answer, screen, and direct incoming phone calls and emails
Manage front desk operations and maintain a clean, organized reception area
Provide accurate information about the venue, events, and services
Assist with booking inquiries, appointments, and event-related coordination
Support administrative tasks such as data entry, filing, and document preparation
Coordinate with event coordinators and internal teams as required
Handle incoming and outgoing mail and deliveries
Maintain visitor logs and security procedures
Provide excellent customer service and resolve basic inquiries efficiently
Qualifications
Previous experience in reception, front desk, or customer service role (hospitality preferred)
Strong communication and interpersonal skills
Professional and friendly demeanor
Ability to multitask and stay organized in a busy environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Ability to work flexible hours, including weekends and evenings if required
Preferred Attributes
Experience managing reception or front desk operations in a hospitality, event venue, or convention centre environment
Familiarity with calendar scheduling tools, booking systems, or visitor management systems
Strong team player with a professional, welcoming, and guest-focused attitude
Reliable, punctual, and able to take responsibility in a fast-paced event-driven environment
High level of discretion when handling client and event information
Excellent organizational skills with strong attention to detail and multitasking ability
Mississauga Convention Centre is committed to fostering a workplace that supports employees from diverse backgrounds and promotes an inclusive environment where everyone feels welcomed, respected, and empowered to succeed. We value all applications received; however, due to the high volume of applications, only candidates selected for further consideration will be contacted.
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