QUALIFICATIONS:
Definition:
The qualifications section for this job was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.
Education:
- Requires the equivalent of full secondary school education plus completion of a two-year Business Administration Diploma or equivalent.
Experience:
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Two years of general experience plus two years of relevant experience in a similar position. Knowledge of and/or experience in a post-secondary education system.
Software/Computer Application(s) and Expertise:
- Demonstrated skills in the use of MS Office, with particular emphasis on the ability to create complex, multifunctional spreadsheets using Excel.
- Demonstrated skills in the use of internet applications, as well as administration, reporting and Content Management Systems (e.g., Banner, Cognos, Marqui, WordPress).
Communication/Interpersonal Skills:
- Excellent communication and interpersonal skills.
- Demonstrated ability to work both independently and as a team member.
- Strong customer service orientation required, especially when dealing with students, instructors, and clients in order to maintain a good relationship and continuous business/working relations.
Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.):
- Ability to prioritize, meet deadlines, work well under pressure, and effectively manage time.
- Ability to exercise tact and discretion when handling sensitive matters.
- Excellent planning, coordination, prioritization and follow-up skills.
- Proven ability to meet deadlines and changing priorities while maintaining high levels of customer service.
- Must be able to work independently and as a team player.
- Must be very well organized, responsible, detail oriented and professional.
- Ability to take and transcribe meeting minutes.
- Accurate keyboarding skills.
Other Skills/Abilities:
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Must have the ability to work to work with a diverse range of stakeholders, including students, faculty, and internal and external departments.
