Western Technical Systems is a growing HVAC company located in Squamish. We provide heating, and air conditioning services throughout the Sea to Sky Corridor. We are looking for an office manager to join our team!
We are a family owned and operated company with strong loyalty to our employees. We strive to promote a positive work environment and believe in helping all employees grow by providing proper training, regular communication, and support. We provide competitive wages and extended medical/dental coverage.
Our ideal candidate is a motivated self-starter that has at least 2-3 years in frontline customer service as an administrator.
Administrative Duties and Responsibilities:
* Data entry for work orders, warranty registration, A/P & A/R
*Provide back-up support for Reception/Dispatch as needed for Break/Vacation and Sick Days.
*Assist in dispatch to technicians for residential and commercial service calls.
*Follow-up, review and assist with scheduling
*Maintain updated contact information for suppliers and customers
*Utilize our office database software to complete daily tasks
*Respond to general company email inquiries and email requests for service and estimates
** A detailed breakdown of deliverables and accountabilities will be provided during the interview process.
Requirements and Qualifications:
*High school diploma and post secondary business education or equivalent experience
*2-3 years of experience in an administrative and customer service role
*Professional demeanor, attitude
*Ability to handle sensitive and confidential information with discretion
*Strong communication skills, both verbal and written for business communication.
*Well-organized, detail-oriented, anticipating priorities and company needs
*Solid aptitude with computer programs. Excellent scheduling and management skills considered an asset
*Proficient intermediate use of Microsoft Office and Quickbooks
Compensation is based on experience.
We thank everyone for their submission, however, will only contact those selected for the position.
Job Type: Full-time
Pay: $25.00-$35.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental care
- Extended health care
- Flexible schedule
- Vision care
Schedule:
Education:
- Secondary School (preferred)
Language:
Work Location: In person
