Inter-Rail Transport (IRT) is growing, and we’re looking for an Operations Supervisor to support our Kamloops branch. This is a hands-on leadership role, working alongside the Branch Manager to keep operations running smoothly, support our drivers and dispatch team, and build strong client relationships.
This role sits at the center of everything we do; connecting office, field, and client to ensure work is executed safely, efficiently, and profitably.
Our Core Values
Performance Driven - Quality in Everything - Teamwork - We Take Care
What You’ll Do
Support Daily Operations
- Assist the Branch Manager with day-to-day operations and resource planning
- Coordinate with dispatch, drivers, and field teams to keep jobs moving
- Help solve problems in real time (delays, breakdowns, changing scopes)
- Maintain clear visibility on all active jobs and ensure expectations are met
Quoting, Estimating & Billing
- Prepare quotes and estimates aligned with company pricing and margin targets
- Ensure all job documentation is complete and ready for billing
- Support accurate, timely invoicing and month-end processes
Client Relations & Growth
- Act as a key point of contact for clients
- Manage expectations, resolve issues, and maintain strong relationships
- Identify opportunities within existing accounts and support new business efforts
Field & Fleet Support
- Provide support to field operations as needed (site visits, coordination, troubleshooting)
- Ensure jobs are executed to company standards for safety and quality
Driver Leadership
- Support hiring, onboarding, and training of drivers
- Coach performance and address issues when needed
- Help build and maintain a strong, team-first culture
What We’re Looking For
Qualifications
- 3+ years of experience in a similar role within transportation, logistics, or heavy haul
- Strong trucking background; Class 1 license considered an asset
- Experience with dispatch, permitting, and/or heavy haul operations is preferred
Core Competencies
- Strong problem-solving ability in fast-paced environments
- Confident communicator with both clients and field teams
- Organized, detail-oriented, and accountable
- Leadership mindset with a willingness to step in wherever needed
- Ability to read and review basic budget and accounting statements is an asset
- Must be able to travel out of town as needed
What’s included
- Competitive Salary
- RRSP matching after 1 year
- Comprehensive benefits program
- Company Vehicle
- Company phone
- Anything else relevant to your job – laptop, fuel cards, credit card, etc.
Why IRT
- Stable, growing company with a long-term vision
- Busy operation entering peak season
- Opportunity to grow into a larger leadership role
- Work with a team that values performance, quality, and taking care of each other
Lastly
All interested applicants are asked to complete an assessment to be considered for the role. Please click on the following link to complete the assessment. It will take approximately 20 minutes to complete.
https://app.traits.com/survey/1ad78bfc-1e1e-4a5e-b89f-e749bfb3232b
Pay: $90,000.00-$105,000.00 per year
Benefits:
- Company car
- Dental care
- On-site parking
- RRSP match
Experience:
- transportation: 3 years (preferred)
Licence/Certification:
- Class 1 Licence (preferred)
Work Location: In person
