Fish & Duck Sproat Lake Resort operates 12 charter houseboats, various motorized and non-motorized small watercraft, a marina store, boat moorage, mechanical services, and onside cabins. We strive to provide high-quality service and believe that a positive, keen attitude is key in achieving this.
If you are adaptable, hardworking, work well in a team, and enjoy the sun, working with us will be mutually beneficial.
We are looking for houseboat & accommodation cleaning staff for our next season. We have openings for 4 cleaners with 20-40 hour work weeks. The schedule is varied as to when houseboats depart and return as well as accommodations are booked.
We are located on Sproat Lake, on the outskirts of Port Alberni, British Columbia.
TERMS OF EMPLOYMENT:
20-40 hours per week with a start date beginning in April through October. Varied schedule.
RESPONSIBILITIES:
- Perform a variety of cleaning duties such as; mopping/vacuuming floors, laundry, washing kitchen/bathrooms, cleaning windows, making beds
- Ensure all houseboats/cabins are cared for and inspected according to standards put forth by the management/supervisory team
- Notify managers/supervisors of any damages
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This job requires repetitive tasks such as bending and lifting.
KEY DUTIES:
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Ensure the cleanliness and standards of guest cabins
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Cleaning bathrooms and kitchen
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Making beds, changing sheets and towels
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Vacuuming floors, blinds, and upholstered furniture
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Dust furniture, fixtures, and surfaces
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Stock guest room amenities
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Removal and sorting of linen, garbage, and recycling
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Assist guests with concerns and requests in a timely manner
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Take initiative to add a personalized experience for the guest
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Take ownership
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Other duties as assigned
Your experience and skills include:
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Warm and caring personality; previous housekeeping experience is an asset
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Physically fit and able to work well under pressure
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Able to work well independently with little supervision
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Must be a team player and demonstrate organizational skills
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Proficient in English, verbal and written required
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Ability to anticipate and focus attention on guest needs, being professional and welcoming
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Excellent organizational skills and time management
You will be required to work on holidays, weekends. Submission of your application indicates that you are able to meet these requirements as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Reports for a scheduled shift in on time and ready to work.
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Attends morning meeting onsite with the Manager or Housekeeping Supervisor to confirm the daily schedule and discuss any special instructions or priorities.
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Checks needs lists and bring items listed to assigned houseboats/cabins (When needed)
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Ensure the carts are well stocked and organized.
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Checks and maintains vacuum to ensure vacuum brushes are debris-free, check disposable vacuum bags to ensure the bag is not full, and empties all cloth vacuum bags on a daily basis.
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Reporting any damage or maintenance/engineering issues.
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Ensures complete cleaning of guest rooms, including patios and windows, blinds, and BBQs for 3 pm check-in time.
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Lost and found items are to be bagged and labeled with a description of the item, location of where the item was found, current date, and name of room attendant.
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Ensures all cabins are cleaned ensuring amenities and applicable stock is placed or replaced in cabins to resort standards.
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Ensures all cabin doors are secured on completion of room cleaning. Turning out lights and setting heat/air conditioning to appropriate seasonal settings.
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Reports any suspicious activities or behavior on the Fish & Duck Resort grounds to the Manager or Team Lead.
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Makes notes of damages or damaged items in rooms and forwards immediate requests to the engineering or maintenance department, all maintenance requests or engineering requests not fulfilled during the day must be brought forward to the Manager or Team Lead.
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Able to accept constructive criticism from the Manager or Team Lead and correct any oversight mistakes or changes upon room checks.
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Keeps and maintains a clean and organized working area at all times.
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Replenishes cart with linen and supplies. Bags dirty rags for delivery to laundry department and replenishes ragbag with fresh rags. Distributes all recyclable goods to appropriate containers.
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To perform this successfully, each individual must be able to perform each essential duty satisfactorily. And within time frames allotted by resort standards the requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Other job-related duties may be assigned as required.
SKILLS, KNOWLEDGE, EXPERIENCE, AND QUALIFICATIONS:
- Minimum 1 year of proven previous work history in a high-paced, physically demanding work environment preferred
- Minimum 1 year of proven previous cleaning work history preferred
- Ability to safely lift, push, pull, carry, possibly up to 50 pounds depending on the task required
- Proven ability to carry out instructions in standardized situations
- Ability to work with tight deadlines in an efficient manner
- Ability to observe all safety procedures when handling chemicals
- Proven previous experience as both an independent worker and as a team player required
- Ability to communicate effectively with all internal and external guests
- Ability to prioritize efficiently and provide service based on prompt service of changing guests’ needs
- Proven ability to follow company and resort standards, rules, and regulations
- Proven ability to multi-task and take direction well required
- Reliable attendance record required
- Organizational skills required
- Flexible to a changing schedule
Interested Applicants to apply through Indeed
We thank all candidates in advance for your interest in joining our team; however, only those qualified candidates will be contacted.
Experience:
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Housekeeping: 1 year (preferred)
License/Certification:
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Drivers Licence (preferred)
We are an equal opportunity employer therefore Full-time & Part-time applicants are encouraged to apply
Expectations:
- Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer.
- Balancing listening and talking, speaking and writing clearly and accurately
- Being helpful, respectful, approachable, and team-oriented, building strong working relationships and a positive work environment
- Taking ownership of our work, doing what is needed without being asked, following through and anticipating guests’ needs
Requirements:
Education: Not required
Work Experience: Previous Experience an asset
We will only consider applications from candidates who are Citizens, Permanent Residents, or Foreign Nationals who are eligible to work in Canada.
Terms of employment: Permanent/Full time/Part-time.
Schedule:
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3-8-hour shift
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Day shift
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Holidays
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Monday to Friday
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Weekends
Why Work for Us?
- We offer competitive wages.
- There is room for advancement in our growing company.
- We have a friendly atmosphere.
- We believe in working hard and having fun!
We strive to ensure that you are enjoying your role to your fullest while completing your work tasks with care.
What you can expect from us:
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A positive, open working environment with a stable, loyal team who love to promote inclusivity while having fun at work
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A growing company with opportunities for advancement, and development
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Discounted Kicking Horse Mountain Resort ski pass for those eligible.
Benefits:
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Casual shirt uniforms provided
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Flexible schedule
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Discount in Pub & Marina
