Job Summary
We are seeking an experienced and dynamic Theatre Operations Manager to oversee daily service operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, food industry knowledge, and a passion for delivering exceptional customer service. This role involves managing staff, ensuring fast efficient food and beverage service, and maintaining efficient restaurant management practices to create a welcoming environment for guests.
Duties
- Lead and supervise restaurant staff, including interviewing, hiring, training, and evaluating team members.
- Oversee food and beverage handling to ensure quality standards are met.
- Manage POS systems and cash handling procedures accurately.
- Help ensure compliance with food safety regulations and proper food safety practices.
- Coordinate dinner theatre front of house operations including food service, bar service, and guest satisfaction
- Supervise theatre management tasks such as scheduling, budgeting, and maintaining cleanliness standards.
- Address customer concerns promptly to ensure a positive dining experience.
Requirements
- Proven supervising experience in food service or restaurant management roles.
- Experience with POS cash handling expertise.
- Demonstrated leadership skills with the ability to manage teams effectively.
- Knowledge of food safety regulations and food handling procedures.
- Previous restaurant experience, preferably within the hospitality or food industry sector.
- Excellent customer service skills with a focus on hospitality excellence.
- Ability to oversee restaurant operations including serving, bartending, food preparation.
- Strong communication skills with the ability to interview and train staff effectively.
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
Work Location: In person