The Glebe Centre is a non-profit organization dedicated to providing compassionate Long-Term Care and meaningful community programs and services for adults at The Glebe Centre Abbotsford Community Programs. Inspired by a long history of excellence, we support our residents and the broader community through a continuum of care that prioritizes trust, respect, and industry best-practices. The Glebe Centre serves 254 residents and over 2100 people in the vibrant Ottawa community. Our team of over 450 employees touches the lives of seniors and their families every day. Our employees are committed to providing a secure home and meaningful person-centered care with compassion through supportive relationships, enhanced sensitivity, innovation and dedication for our Residents.
POSITION
The Personal Support Worker (PSW) Supervisor is responsible for providing day-to-day supervision, leadership, coaching, and performance management of Personal Support Workers within a long-term care home. The Supervisor ensures the delivery of high-quality, resident-centred care that complies with the Fixing Long-Term Care Act, 2021, Ministry of Long-Term Care standards, organizational policies, infection prevention and control practices, and all applicable legislation.
QUALIFICATIONS
- Personal Support Worker Certificate in compliance with the Fixing Long-Term Care Act, 2021 regulations for PSW qualifications
- Minimum 1–2 years of PSW supervisory, team lead, or management experience
- Diploma or degree in Nursing
- Minimum 3–5 years of experience preference in a long-term care facility
- Demonstrated experience supervising Personal Support Workers.
- Experience with resident-centered care, dementia care, palliative care, and responsive behaviours.
- Experience in scheduling, staffing coordination, attendance management, and performance management.
- Certificate in Leadership, Supervision, or Healthcare Management is considered an asset.
Knowledge
- Ontario's Fixing Long-Term Care Act, 2021 and Regulations.
- Resident Rights and Residents' Bill of Rights.
- Occupational Health and Safety Act.
- Infection Prevention and Control (IPAC) standards.
- Workplace Safety and Insurance Board (WSIB) requirements.
- Accessibility for Ontarians with Disabilities Act (AODA).
- Privacy legislation including PHIPA.
- Collective agreements knowledge
Competency
- Advocates for resident dignity, choice, privacy, and independence.
- Supports a culture of compassion, inclusion, and respect.
- Take responsibility for decisions and outcomes.
- Ensures compliance with legislation, policies, and professional standards.
- Works collaboratively with nursing leadership, interdisciplinary teams, residents, and families.
- Fosters positive working relationships and staff engagement.
- Demonstrates integrity, confidentiality, fairness, and professionalism.
- Upholds organizational values and ethical standards.
- Champions quality improvement and risk management initiatives.
- Promotes safe work practices and resident safety.
- Ensures adherence to infection prevention and control practices.
- Supports organizational changes and continuous improvement initiatives.
- Assist staff in adapting to new processes, procedures, and technologies.
- Demonstrates respect for diversity, equity, inclusion, and cultural sensitivity.
- Provides leadership that supports a welcoming and inclusive environment for residents, families, and staff.
Interested applicants, please submit a cover letter and resume to Diane Giusto, DHR at [email protected]
Position: Full time position – non union
Compensation Range: $55,000 – $65,000 – depending on experience
Benefits: Yes
Pension: Yes
Work Location: On site-The Glebe Centre, 77 Monk Street, Ottawa, On K1S 5S7
Schedule: Monday to Friday. Flexibility to work outside of business hours may be required for operational needs.
Pay: Up to $66,262.40 per year
Benefits:
- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person
