Overview
We are seeking an experienced, detail-oriented Dental Business Administrator to join our Dunnville practice. This is a full-time, in-person role that requires someone who is confident, self-directed, and brings a high standard of accuracy to everything they do.
If you thrive in a fast-paced dental environment, understand the complexity of insurance billing, and take pride in keeping a practice running smoothly behind the scenes, we want to hear from you.
Duties
- Manage and optimize the treating provider's daily schedule to maximize productivity and minimize gaps.
- Proactively audit the schedule and use unscheduled treatment reports to fill openings and improve case acceptance.
- Discuss comprehensive treatment plans confidently and clearly with patients, presenting care options in a way that supports informed decision-making.
- Handle patient inquiries with prompt, accurate responses, drawing on a strong understanding of dental procedures and terminology.
- Process and submit dental insurance claims with a thorough understanding of coverage limitations and claim complexities.
- Manage clear aligner therapy and orthodontic fee schedule discussions with patients.
- Coordinate patient care with specialist offices to ensure continuity of treatment.
- Manage patient accounts and ledgers with precision and integrity.
- Support sedation-related patient care coordination, including familiarity with associated protocols for all levels of dental sedation.
- Communicate effectively with both the administrative and clinical teams to support a seamless patient experience.
Skills
- Proven experience in dental billing and administration, ideally in a multi-provider or growing practice environment.
- Confident and experienced in treatment plan discussions with patients across a range of complexity.
- Strong working knowledge of dental insurance plans, coverage structures, and claim processing.
- Familiarity with clear aligner therapy, orthodontic fee schedules, and dental sedation protocols.
- Experience managing patient accounts and ledgers with a high standard of accuracy.
- Self-motivated and able to work independently without requiring constant direction.
- Committed to a full-time schedule of five days per week, including one evening shift.
- Dedicated to maintaining high standards of accuracy, patient confidentiality, and professional integrity.
This role is ideal for candidates who are committed to operational excellence in a healthcare environment and eager to support both clinical teams and patient care through effective administration. This practice thrives on team members that want and support progressive patient care, dental procedures and team knowledge and skill growth. If this is something that energies you, then please apply!
Pay: $22.00-$26.00 per hour
Benefits:
Work Location: In person
