Are you a friendly, organized, and proactive professional who thrives in a fast-paced healthcare environment? Do you excel in customer service, patient communication, and clinic administration—both in person and over the phone? If you’re looking for a part-time medical administrative role in North York with a supportive and growth-focused team, we’d love to meet you.
The Rehab Grid is expanding and have moved to our new clinic location at 1865 Leslie Street, North York, and we are seeking a dedicated Part-Time Front Desk Clinic Administrator to join our team.
About The Rehab Grid
The Rehab Grid is a multidisciplinary rehabilitation clinic in North York committed to delivering innovative, patient-centered care. Our team provides comprehensive treatment focused on restoring function, improving mobility, and enhancing quality of life.
We pride ourselves on:
- Delivering high-quality physiotherapy and rehabilitation services
- Creating individualized treatment plans
- Supporting long-term health and wellness in our community
Our workplace culture is just as important as our patient care. We foster a collaborative, positive clinic environment where team members are encouraged to grow professionally, feel supported, and enjoy the work they do.
Position Details
Job Title: Part-Time Medical Administrator / Clinic Receptionist
Location: 1865 Leslie Street, North York, ON
Hours: 15–20+ hours per week
Job Type: Permanent, in-person position (not remote, not temporary)
Key Responsibilities
- Patient Communication & Customer Service
- Answer phone calls and emails promptly
- Assist with new patient bookings and inquiries
- Provide information about clinic services
- Manage cancellations and appointment changes
- Front Desk & Reception Duties
- Greet patients warmly and professionally
- Create a welcoming, organized clinic environment
- Appointment Scheduling & Coordination
- Book, reschedule, and optimize appointments
- Coordinate schedules with healthcare practitioners
- Medical Administration & Records Management
- Maintain accurate and confidential patient records
- Use electronic health record (EHR) systems efficiently
- Billing & Insurance
- Process payments and receipts
- Handle direct insurance billing and patient inquiries
- Clinic Operations Support
- Maintain a clean and organized clinic
- Assist with day-to-day clinic administrative tasks
Qualifications
- Strong Communication Skills
- Professional phone etiquette and clear written communication
- Customer Service Experience
- Experience in medical reception, clinic administration, or healthcare customer service is an asset
- Organization & Multitasking
- Ability to manage multiple priorities with attention to detail
- Technical Skills
- Comfortable with computers, scheduling software, EHR systems
- Familiarity with Excel, Google Drive, and office tools
- Professionalism & Confidentiality
- Ability to handle sensitive patient information with care
- Work Eligibility
- Must be legally authorized to work in Canada
Assets:
- Experience with phone-based customer service
- Experience with direct insurance billing in a healthcare setting
Why Join The Rehab Grid?
- Work in a modern North York rehabilitation clinic
- Be part of a supportive, team-oriented environment
- Opportunities for learning, growth, and skill development
- A workplace that values balance, positivity, and purpose
If you’re passionate about helping patients, delivering excellent service, and growing within a healthcare clinic, we encourage you to apply and be part of our new chapter in North York.
Job Type: Part-time
Pay: From $19.00 per hour
Benefits:
- Company events
- On-site parking
Application question(s):
- How many years of experience do you have answering phones?
- Please send us a 2-minute video answering:
What excites you about this role.
A time you had to de-escalate a situation, how you handled it, and what happened as a result.
This helps us see your personality, communication skills, and how you handle challenging situations.
Send it to: [email protected]
Experience:
- Direct Medical Insurance Billing: 1 year (required)
Language:
Work Location: In person
