West Neighbourhood House is a multi-service, neighbourhood-based agency that has served the diverse
communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood House is
to enable less-advantaged individuals, families and groups in the community to gain greater control over
their lives and community.
The Personal Support Worker provides in-home personal care and light housekeeping services to seniors
and people with disabilities who are frail, vulnerable and/or suffering from social isolation. Individuals may
live in the community or in a supportive housing environment.
West Neighbourhood House is actively seeking qualified applications from Indigenous, Black
and People of Colour, persons with disabilities, women and persons of all sexual orientations
and gender identities/expressions. Applicants with lived experience as a participant of West
Neighbourhood House programs, or related programming from similar organizations, are
also strongly encouraged to apply.
West Neighbourhood House will provide accommodation throughout the recruitment &
selection process to applicants with disabilities. During any stage of the recruitment process,
please indicate the nature of any accommodation(s) you may require. Any information
received relating to accommodation measures will be addressed confidentially.
Responsibilities:
- Attending to clients and/or their caregivers by providing support and respite; monitoring the in-
home environment, their mental/physical health and their self-care capacity;
- Reporting incidents, changes or observations regarding clients’ well-being; responding to requests,
providing assistance as needed and following up on issues;
- Attending to personal emergencies or crises; documenting occurrences and following up with
Program staff;
- Providing hands-on personal care as needed for such activities as bathing, dressing, toileting,
grooming/hygiene, preparing meals, adhering to dietary restrictions, monitoring medications and
ensuring medications are taken properly;
- Assisting clients and/or their caregivers with their light housekeeping tasks such as cleaning
(vacuuming, dusting), laundry, shopping, errands (accompanying the client, for example, to the bank
and medical appointments);
- Assisting clients and caregivers in maintaining a clean and safe living environment;
- Documenting services provided to clients to assist in service evaluation reports and funding
proposals; participating as a team member on planning initiatives, in-House committees or
activities;
- Providing other related assistance as required.
