Join Our Team at Paragon About UsParagon Living is one of Winnipeg’s largest privately-owned real estate companies, specializing in the development of sustainable, purpose-built multifamily rental properties. With over 15 years of industry experience, we provide end-to-end real estate services—from acquisition and development to construction and long-term property management. With over $800 million in active projects, we’re growing fast and looking for passionate professionals to join our team. At Paragon, we foster a workplace where employees thrive both professionally and personally. We offer a comprehensive benefits package, career development opportunities, and a dynamic culture that reflects The Paragon Way—our commitment to excellence, collaboration, and innovation.
The OpportunityParagon Design Build is seeking a highly organized, proactive, and customer-focused Warranty Coordinator to support our growing portfolio of multifamily residential projects.This role is responsible for overseeing warranty service, post-occupancy deficiencies, and ongoing coordination between Construction and Property Management teams. Acting as a key liaison between residents, site teams, subcontractors, and consultants, you will ensure all warranty and service-related items are addressed efficiently, professionally, and in alignment with Paragon standards.
What You’ll Be Doing
Warranty & Service Coordination
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Receive, review, track, and coordinate warranty and post-occupancy service requests
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Collaborate with Property Management to prioritize maintenance and deficiency work orders
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Coordinate subcontractors, suppliers, and service teams to complete repairs
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Schedule site visits, inspections, and service appointments with residents
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Monitor timelines to ensure warranty items are completed efficiently and to company standards
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Follow up on outstanding items to ensure completion and resident satisfaction
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Maintain accurate documentation, reports, photos, and service records
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Conduct deficiency walkthroughs and post-occupancy inspections as required
Post-Occupancy Operations
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Act as the primary liaison between Construction and Property Management during turnover and post-occupancy
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Support building turnover processes, including deficiency tracking and closeout coordination
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Monitor recurring issues, identify trends, and recommend long-term solutions
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Assist with seasonal deficiency reviews and warranty inspections
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Support a smooth transition and positive experience for residents post-occupancy
Administrative & Reporting
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Maintain warranty logs, tracking systems, and reporting dashboards
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Prepare weekly status updates on open and completed warranty items
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Support continuous improvement of warranty and post-occupancy processes
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Ensure documentation is organized and stored within company systems
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Assist with project closeout documentation and operations manual turnover
Customer Service & Communication
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Communicate professionally with residents, subcontractors, consultants, and internal teams
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Address resident concerns with a solutions-focused and service-oriented approach
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Provide consistent follow-up and updates throughout the repair process
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Escalate complex or recurring issues to management when necessary
What You Bring
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3–5 years of experience in residential construction, warranty coordination, property management, or project coordination
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Strong understanding of residential construction practices and post-occupancy processes
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Experience coordinating trades and managing service-related work orders
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Excellent organizational skills with a high level of attention to detail
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Strong communication and interpersonal skills
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Ability to manage multiple priorities in a fast-paced environment
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Proficiency with Microsoft Office Suite
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Experience with Procore, Yardi, or similar platforms is considered an asset
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Valid driver’s license and reliable transportation
Preferred Skills
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Strong customer service and conflict resolution abilities
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Ability to identify deficiencies and recommend practical solutions
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Knowledge of construction closeout procedures and warranty processes
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Collaborative mindset with the ability to work across teams
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Self-motivated with a proactive approach to problem-solving
Why Join Paragon Living?
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A supportive and collaborative team environment.
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Opportunities for growth, leadership, and professional development.
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Competitive compensation and comprehensive benefits.
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A workplace culture that values creativity, connection, and community.
Ready to Build Something Great With Us? Apply now—we’d love to hear from you!
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
