Taylor Demers & Formost mediaOne are a multi-platform communications company with deep roots and a strong future.
We specialize in:
- Digital & high-speed inkjet print
- Direct mail & transactional communications
- Data programming & processing
- Fulfillment, portals, and integrated delivery
We are actively transforming our business through automation – our “Yellow Brick Road” – bringing systems, teams and processes together into one scalable operation.
The Role
We are hiring a full-time Data Operations Manager to lead and work within our Data department. This role reports directly to the V.P. Technology and is critical in connecting technology strategy to execution on the production floor.
This is not a sit-back management job. You will be expected to:
- Lead and develop the Data team
- Be hands-on in data processing, programming & QC
- Ensure all data is accurate, secure, and production-ready
- Manage postal sorting and optimization (Canada Post/USPS)
- Improve workflows and eliminate inefficiencies
- Work closely with Customer Service, Estimating, Production and Shipping
- Support automation and system integration initiatives
If you are looking to manage from a distance, avoid hands-on work and are not comfortable being accountable for daily output, this role is not for you.
Qualifications
- Experience in direct mail, print or data processing environments
- Strong understanding of variable data and file workflows
- Leadership experience required.
- Someone who takes ownership and drives results
- Comfortable working on the production floor; not just behind a desk
Why you Should Join the Team
- Be part of a growing and evolving organization
- Work Directly with senior leadership
- Play a key role in shaping our Data operations
- Be Involved in automation and system transformation
- Opportunity to grow as we scale
Salary Range: $80,000 - $105,000 + Bonus
Pay: $80,000.00-$105,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Do you have experience managing a document composition, data processing, or customer communications team that includes developers, analysts, and production staff?
- Do you have experience being a direct manager to a team?
- How many years of experience do you have supporting high-volume, transactional document workflows (print and/or digital delivery)?
- How many years of experience do you have working with document composition platforms such as Quadient Inspire (GMC) and/or XMPie?
- Experience with Uluro is considered an asset. Do you have any experience with this platform?
- This role requires familiarity with both legacy and modern development environments (e.g., Visual Studio, FoxPro, or similar). Do you have this experience?
- Do you have working knowledge of variable data programming (VDP), document templating, and dynamic content generation?
- How many years of experience do you have with data manipulation, transformation, and hygiene processes such as merge/purge, de-duplication, standardization, and NCOA?
- Do you have experience working with database concepts and tools (e.g., SQL, data querying, data validation)?
- Do you have experience analyzing, optimizing, and documenting workflows to improve efficiency, quality, and scalability?
- This role requires experience with mailing standards (Canada Post/USPS) and associated software tools (e.g., iAddress, BCC Mail Manager) or equivalent certification tools. Do you have this experience?
- This role requires proficiency in Microsoft Office Suite (Excel, Word, Outlook), with advanced Excel skills (e.g., formulas, data analysis) considered an asset. Do you meet these requirements?
- Do you have experience working in regulated industries (e.g., financial services, insurance, healthcare)?
- Do you have experience with scripting or programming languages (e.g., Python, PowerShell) for automation?
- Are you comfortable undergoing a Criminal Background Check & Credit as part of the hiring process?
Work Location: In person
